We are looking for dedicated and friendly faces to create a welcoming environment for members of all backgrounds and abilities. Great opportunity in this role for potential advancement and become a coach, mentor, or supervisor. At the Y, strengthening community is our cause. If you think you have what it takes, apply today!
Member Service Representatives are responsible to :
- Promote and sell memberships and programs
- Learn to give quality tours according to the goals and interests of our members
- Scan member cards and greet by name
- Build relationships and retain members
- Answer member questions in a prompt, professional, and friendly manner
- Attend paid trainings, meetings and learn new skills
- Work with a team to make a lasting difference in your community
- Light cleaning of facility spaces and organizing, washing / folding towels, making coffee, stocking cups and creamer, and making our members feel valued and appreciated.
- Schedule will be approximately 10 to 20 hours per week depending on the needs of the branch
Requirements :
Provide positive outlook and experiencesFriendly and team orientedAdaptable to changing situationsAbility to manage multiple prioritiesMust be able to stand for long periods of timeProfessional customer service and communication skillsResponsible for quality and accuracyAbility to learn new programs quicklyProficient with Microsoft Suite and web navigationCreative and innovativeHigh school diploma or GEDBilingual helpful, but not requiredJ-18808-Ljbffr