Automotive Service Advisor
Nealey Tire & AutoRockville, MD, USA- serp_jobs.job_card.full_time
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Automotive Service Advisor
About Us
At Nealey Tire & Auto in Rockville, MD, we're not just another repair shop - we're a fast-scaling, performance-driven automotive service company. In just a few years, we've grown from a single location to one of the most trusted multi-shop operations in Maryland, with aggressive plans for expansion in the coming years.
With five thriving locations, a strong reputation for customer service, and a proven operational system, we're building something that's redefining what the future of auto repair looks like. We're looking for serious professionals ready to level up and lead with us.
Who Thrives Here
Our top performers aren't always "car people." They're competitive, disciplined, and thrive in fast-paced, customer-focused environments. Some of our strongest hires have come from backgrounds such as :
Former collegiate athletes who bring mental toughness and coachability
Restaurant or retail managers are used to high-pressure operations
Sales professionals who love performance-based environments
Individuals with strong academic or professional discipline
Car enthusiasts who love the industry (a plus, not a requirement)
We value hunger, accountability, and the willingness to master a proven system.
What You'll Do
Own the front-of-house experience from greeting to vehicle delivery
Write and manage service orders with accuracy and timeliness
Deliver clear, confident recommendations to customers
Collaborate with technicians to keep the workflow efficient
Educate customers and upsell services when appropriate
Follow our proven process
What's in It for You
This isn't just a shift job. This is a real career opportunity with high-level coaching, advancement potential, and strong financial upside. At Nealey Tire & Auto, we invest in our people so they can grow with us. Our top of the line benefits include :
Highly competitive salary and performance bonuses
Comprehensive healthcare benefits for employees and families
Retirement savings 401K with up to 4% matching
Professional training for the service and sales team
Independent shop with a family environment
Top-tier management that leads with positivity and efficiency
The opportunity to have a career and reach your goals financially
Free lunch Fridays
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