Service Leader

Overview

Chipotle Mexican Grill is cultivating a better world by serving responsibly sourced, real food with wholesome ingredients. We are looking for a Service Leader to maintain a positive customer experience by ensuring safe and quality food is prepared and served, and that the restaurant crew is well trained and provides good customer service.

The Opportunity

The Service Leader maintains a clean, organized line with properly functioning line equipment. He / she is on their feet while clocked in and, when not busy, evaluates tasks that need to be completed and assists others as needed.

What You'll Do

• In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to :
• Make sure great tasting, high quality food is served
• Help resolve food quality issues
• Support food safety including hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following the Daily Food Safety Checklist and policies
• Help resolve customer incidents and ensure positive customer experiences
• Monitor crew breaks, shift changes, shift meetings, and line schedules
• Develop and cross-train all front of house Crew
• Assist with Crew performance reviews
• Develop future Service Leaders
• Assist with miscellaneous office administration duties such as banking, cash handling policies, and office paperwork
• Ensure office equipment remains in working order and order office supplies as necessary
• Ensure the proper quantity of supplies are available as needed

What You'll Bring To The Table

What's In It For You

Who We Are

Chipotle Mexican Grill, Inc. is cultivating a better world by serving responsibly sourced, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and owns and operates all its restaurants in North America and Europe. Chipotle is committed to making its food more accessible to everyone while leading in digital, technology, and sustainable business practices.

For more information or to place an order online, visit www.chipotle.com.

Chipotle is an equal opportunity employer that values diversity at all levels. All qualified applicants, regardless of personal characteristics, are encouraged to apply. Qualified applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and / or state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation to complete an application or participate in the hiring process.

Seniority level

Employment type

Job function

Industries

J-18808-Ljbffr