System Operations and Performance Manager - Perioperative Services

Job Description

Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The  System Operations and Performance Manager  reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The System Operations and Performance Manager will lead planning and implementation activities for all Northwestern Health Network Facilities. This will include the development budgets, work plans and metrics and coordination of internal and external resources to execute activities.   The System Operations and Performance Manager will work closely with managers, directors, and clinicians to develop and monitor work plans to achieve the department’s strategic goals and objectives. Additionally, the System Operations and Performance Manager leads people by using communication skills to build trusting interdisciplinary relationships; engages in conflict management, coaching, mentoring, succession planning, and staff development; fosters an environment for shared decision making.

Responsibilities :

• Assists with day-to-day business operations at NMH (i.e. managing blanket POs, monthly financial reporting, ad hoc analysis etc.)
• Manages NMH routine capital process : reviewing requests, recommending prioritization, submitting projects etc.
• Supports both NMH and system budgeting process
• Oversees OR billers and PeriOp Informatics team
• Leads system wide financial improvement projects (i.e. improving supply cost per case, enhancing financial reporting etc.)

Core Function :  System Operations Performance Manager

Apply project management, group facilitation, and change management skills to lead large, complex projects

Operations analysts

Basic Core Skills :

Work collaboratively across functions and hospitals, facilitating meetings to drive work forward while valuing unique skills and capabilities of each participant

Clearly identifies the internal and external customer(s) for their unit or service area and their respective requirements / expectations.

Strives to be a data driven leader and decision maker – utilizing data to guide decisions and achieve optimal outcomes

Translates organizational vision into a unit or service area vision that engages team members in contributing to and achieving that vision.

Seeks new ideas from a wide range of sources; encourages others to share knowledge and best practices.

Additional Functions

Qualifications

Required

Preferred :

Additional Information

Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.