Associate Toll Operations Consultant

Overview

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected. We foster a culture of inclusion and empowerment to bring authentic selves and novel ideas to work every day, while considering our impact on the world.

Watch Our Story : https : / / www.hdrinc.com / our-story

Each role in our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible in your community and around the world.

Position

Associate Toll Operations Consultant

HDR\'s Mobility and Operational Technology Services (MOTS) team is growing. We are looking for an Associate Toll Operations Consultant to help deliver innovative solutions to tolling agencies across the country. You\'ll join a collaborative, employee-owned company with over 100 years of experience pushing the boundaries of what\'s possible. Our people are our pride—smart, driven, and always ready to support one another.

As an Associate Toll Operations Consultant, you\'ll support project teams through data analysis, research, reporting, and the development of technical work products. You\'ll help clients implement or improve back-office and customer contact center systems and operations. This may include developing new standard operating procedures, forecasting staffing needs, developing back-office system requirements, and monitoring toll system integrator / operator performance. You\'ll also assist project managers with scopes, schedules, and budgets.

Responsibilities

• Technical Delivery

Research tolling trends, technologies, and policies to inform client strategies

Lead development and delivery of small tasks and work products

Assist with business development efforts, including writing or reviewing proposals

Qualifications

Required Qualifications

Preferred Qualifications

Our Commitment

HDR is our company. Together, we build on each other\'s life experiences to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to clients and communities we serve.

As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.

Benefits and Compensation

We provide a comprehensive benefits package that promotes employee ownership, health, and success. Benefits include medical, dental, vision, short and long-term disability, life insurance, employee assistance program, paid time away, parental leave, paid holidays, a retirement savings plan with employer match, employee referral bonus, and tuition reimbursement. The expected compensation range depends on skills, experience, education and location. (New York : $99,925 - $142,750)

Primary Location : United States - New York - New York

Industry : Highway + Road

Schedule : Full-time

Employee Status : Regular

Business Class : Advanced Technologies for Surface Transportation

Job Posting : Sep 25, 2025

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