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Patient Care Coordinator
Patient Care CoordinatorUnitedHealth Group • Las Vegas, NV, US
Patient Care Coordinator

Patient Care Coordinator

UnitedHealth Group • Las Vegas, NV, US
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Patient Care Coordinator

The Patient Care Coordinator performs a wide variety of duties associated with patient services. This position is responsible for all components of the patient's experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling. The position also oversees the reporting function for the clinic including compliance specific reports as well as corporate statistics.

Schedule : Monday - Friday, 6 : 00AM - 6 : 00PM. Supervisor will determine schedule. (8-hour shifts)

Location : 2010 Wellness Way, Suite 200, LV NV 89106

Primary Responsibilities :

  • Scan insurance cards, making sure that all paperwork is filled out correctly and signed
  • Collect co-pays and co-insurance, deductibles and balances
  • Keep front office and waiting room clean and stocked
  • Print schedules for medical assistants and physicians
  • Balance daily logs and money collected, posting payments when balanced
  • Coordinate patients check out process
  • Schedule radiology and give pt lab orders
  • Confirm all FFS eligibility for all locations and update eligibility form in EHR
  • Issue referrals for outside specialties
  • Obtain authorization for all office procedures and radiology if needed
  • Answer phone calls from 3 phone queues (scheduling, high priority and overflow)
  • Intake all demographic information for new patients
  • Update demographic information for existing patients
  • Collect insurance information
  • Route calls throughout the office to appropriate department
  • Coordinator intake consultation requests from physicians for on call physicians
  • Float throughout all the departments throughout all the clinics
  • Other responsibilities as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 2+ years of current medical front office experience
  • 1+ years of experience with knowledge of Nevada medical insurances
  • 1+ years of EMR experience
  • Intermediate level of proficiency with computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs / applications
  • Ability to travel 50% of the offices within the Las Vegas area
  • Preferred Qualifications :

  • 1+ years of experience mentoring and training others
  • Knowledge of medical terminology and anatomy
  • Strong communication and interpersonal skills, both in person and via phone
  • Bilingual in English / Spanish
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

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    Patient Care Coordinator • Las Vegas, NV, US

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