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Daybreak Clubhouse Program Manager
Daybreak Clubhouse Program ManagerMartha's Vineyard Community Services • Vineyard Haven, Massachusetts, United States
Daybreak Clubhouse Program Manager

Daybreak Clubhouse Program Manager

Martha's Vineyard Community Services • Vineyard Haven, Massachusetts, United States
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Martha's Vineyard Community Services

Are you a dynamic, mission-driven leader with a passion for mental health and community empowerment? Join our team as the Daybreak Clubhouse Program Manager and play a key role in supporting members on their path to recovery, wellness and independence. We value lived experience and strongly encourage individuals with personal experience of mental health illness to apply.

Job Summary :

Under the supervision of the Disability Services Director, the Clubhouse Program Manager is responsible for the daily operations, staff supervision, and delivery of high-quality psychosocial rehabilitation services at the Daybreak Clubhouse. This position ensures compliance with Department of Mental Health standards and promotes a positive, inclusive, and empowering environment for members and staff alike.

KEY RESPONSIBILITES :

Staff Supervision & Development

  • Directly supervises Clubhouse Generalist Staff : sets performance expectations, conducts evaluations, and provides coaching and support.
  • Manages the hiring, onboarding, training, and offboarding of employees in coordination with Human Resources.
  • Ensures staff orientation, ongoing professional development, and adherence to contract and program standards.
  • Fosters a collaborative, respectful, and mission-driven workplace culture.

Program Operations & Member Services

  • Oversee daily operations of the work-ordered day in collaboration with members and staff.
  • Provides psychosocial rehabilitation services including employment, housing, education, life skills, wellness, and community linkages.
  • Collaborate with members and staff to create and implement individualized action plans.
  • Ensures programming meets all Department of Mental Health Clubhouse standards.
  • Promotes social inclusion and member participation across all activities.

    • Administration & Compliance

  • Manage scheduling, payroll, data tracking, and administrative reporting.
  • Develops and monitors key performance indicators (KPls) for program success.
  • Assists the Director with budget monitoring and program utilization reviews.
  • Maintains required licenses, accreditation, and compliance documentation.

    • Community Engagement & Representation

  • Builds and maintains relationships with members, families, community partners, referral sources, and oversight agencies.
  • Represents the Clubhouse in off-island meetings and liaises with the Clubhouse Advisory Board.
  • Coordinates quarterly Open Houses to engage the broader community and showcase program offerings.

    • KNOWLEDGE, SKILLS AND ABILITES REQUIRED

  • Strong communication, organizational, and leadership skills.
  • Excellent interpersonal skills, with the ability to engage and support individuals from diverse backgrounds.
  • Ability to engage in self-reflection and work collaboratively in a team-oriented environment.
  • Flexible and adaptable to change in a dynamic work setting.
  • Strong ability to prioritize tasks, manage time effectively, and meet deadlines.
  • Knowledge of employment and educational support services.
  • Valid driver's license and access to reliable, independent transportation.
  • Ability to meet eligibility requirements for providing services under the Human Services Transportation (HST) contract, including successful completion of annual background checks.
  • Nights and weekend hours may be required.

    • QUALIFICATIONS

  • Bachelor's degree required; Master's degree in a related field (e.g., Social Work, Psychology, Human Services) strongly preferred.
  • Prior supervisory experience required, including staff management and performance evaluation.
  • Demonstrated experience in the human services field with a preference for mental health or psychosocial rehabilitation settings.

    • Strong knowledge of recovery-oriented psychosocial rehabilitation principles, including :

  • Strengths-based assessment
  • Person-centered treatment planning
  • Health and wellness promotion
  • Age-appropriate and culturally competent service delivery
  • Ability to engage and support individuals experiencing physical and / or emotional distress with empathy, patience, and professionalism.

    • The statements outlined above are intended to describe the general nature and level of work being performed in this role. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties may be modified or assigned at any time to meet the needs of the organization.

    Employees may be required to perform other related functions as assigned, including work in other departments or functional areas to cover absences, provide relief, manage workload fluctuations, or support organizational priorities.

    Salary / Compensation : $62,000 - $75,000 per year

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    Program Manager • Vineyard Haven, Massachusetts, United States