Key Holder

Job Description

Job Description

SUMMARY

The Key Holder position at Buff City Soap is responsible for :

• Opening and / or closing the store.
• Maintaining a high-energy, positive work environment with behaviors that support guest-centric service.
• Helping drive Makery performance, fostering superior guest service, and maintaining operational excellence to meet or exceed established productivity goals.
• Supervising the Makery to achieve company goals, leading by example in all company operations.
• Fostering a sense of urgency to achieve objectives and report any issues to the Makery Manager.
• Maintaining a professional and impeccably clean Makery environment.
• Working through the Makery Manager to communicate the Makery goals and objectives.
• Providing insight on staff opportunities to the Makery Manager so that they can properly coach, train, and provide feedback to improve Soap Makers’ daily performance.
• Managing and tracking stock of raw materials, finished products, and supplies.
• Accurately handling cash when opening and closing the Makery

QUALIFICATIONS