Parts Advisor - Inside Parts Sales

Job Description

Job Description

Job description :

Ward Trucks of Mobile is hiring a Parts Advisor.

Summary

• Parts Counter Representatives are responsible for selling parts over-the-counters, over-the-phone, and occasionally, on-line, to our customers while promoting and maintaining a positive, team oriented, and customer focused attitude within the parts department.

Duties and Responsibilities

1. Assisting customers in selecting and purchasing the correct parts.

2. Providing pricing and product information to customers.

3. Answering telephones promptly.

4. Maintaining customer satisfaction at or above company standards.

5. Assisting with inventory validation.

6. Contributing to departmental production and profitability goals.

7. Ability to apply common sense when needed, while staying within company guidelines.

Minimum Job Requirements

Heavy Duty Parts Counter experience preferred.

High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.

Knowledge, Skills and Abilities Required

Excellent communication skills.

Customer service skills.

Reasoning ability.

Technical skills.

Problem Solving.

Computer skills.

Working Conditions and Physical Effort

Moderate physical activity. Requires handling of average-weight objects up to 50 pounds or standing and / or walking for more than four (4) hours per day.

Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.

Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and / or loud noises.

Compensation / Work Schedule

Hourly Wage Plus Commission

M – F 8 hour shift + Rotating Saturdays 7 : 00am to 12 : 00pm

Job Type : Full-time

Benefits :

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule :

8 hour shift

Rotating weekends

Work Location : In person