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Patient Billing / Services Representative II - Program in Occupational Therapy

Patient Billing / Services Representative II - Program in Occupational Therapy

Washington University in St. LouisSaint Louis, MO, US
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Occupational Therapy Services Coordinator

Registers and schedules patients for Occupational Therapy Services at the Milliken Hand Rehabilitation Center located at the Center for Advanced Medicine in the Central West End. May also cover for clinic located in Chesterfield. Performs check in and check out. Collects co-pays for visits, collaborates with providers, schedules follow up visits per plan of care. This position works 10 hour shifts, 4 days per week.

Primary Duties & Responsibilities :

  • Obtains insurance information from patients and counsels alternative ways for financial assistance.
  • Registers all new patients and assists with form completion.
  • Reviews schedule for new patients and makes updates when necessary.
  • Calls patients with appointment time reminders; obtains insurance information and referral forms
  • Assists staff with sending out reminder cards and other scheduling duties.
  • Performs other duties as assigned.

Working Conditions :

  • Normal office environment.
  • Patient care setting.
  • Typically sitting at desk or table.
  • Repetitive wrist, hand or finger movement.
  • Office equipment.
  • The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

    Required Qualifications :

    Education : High school diploma or equivalent high school certification or combination of education and / or experience.

    Certifications : Basic Life Support - American Heart Association, Basic Life Support - American Red Cross.

    Work Experience : Billing Systems And Third-Party Claims And / Or Medical Office Setting, Related Customer Service (3 Years).

    Skills : Not Applicable.

    Driver's License : A driver's license is not required for this position.

    More About This Job :

  • Basic Life Support certification must be obtained within one month of hire date.
  • Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
  • Preferred Qualifications :

    Education : No additional education beyond what is stated in the Required Qualifications section.

    Certifications : No additional certification beyond what is stated in the Required Qualifications section.

    Work Experience : No additional work experience beyond what is stated in the Required Qualifications section.

    Skills : Financial Information, Insurance, Interpersonal Relationships.

    Grade : C06-H

    Salary Range : $17.34 - $25.40 / Hourly

    The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

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    Patient Representative • Saint Louis, MO, US