Rehab Patient Access Specialist Float - Full time DaysNorthwestern Memorial Healthcare • Chicago, IL, US
Rehab Patient Access Specialist Float - Full time Days
Northwestern Memorial Healthcare • Chicago, IL, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBronzeville location offers free employee parking Performs department-based reception and clerical functions. May act as a receptionist for the department, greeting staff and customers in a polite manner, and referring to appropriate staff when needed. Answers department telephone calls in a polite manner, communicating messages appropriately and clearly to all staff members. Is customer oriented and able to communicate and work effectively with all levels of staff and department customers. Successfully takes on special projects as needed. Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete work quickly as the needs of the department change. Coordinates all clerical work for the department with senior / clinical coordinator / manager / director as appropriate. May coordinate with Senior / Clinical Coordinator / Manager / Director to process department invoices / purchase requests. Maintains appropriate levels of all supplies for the department. Independently manages the DAR (Department Appointment Report) in EPIC for the respective department. Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations. Follows the necessary requirements of the department, which can include completion of questionnaires and coordination with other departments. Appropriately schedules new evaluations and follow up appointments, cancellations, rescheduling and wait list. Appropriately and efficiently "arrives" patients for process workflow. Completes end of day processing per EPIC policy. Follows Rehabilitation Services and / or CDH Policy and Procedure / Guidelines for scheduling new patient evaluations. Accurately identifies patient MRN to avoid duplication of records in system. Obtains and updates patient demographic, insurance and billing information. May independently access the Unscheduled Orders Work Queues on a daily basis (during normal business hours) and maintains departmental expectations (all new orders will receive initial phone call within 24 -48 hours). May independently monitor and maintain other assigned Rehabilitation Work Queues based upon registration. Follows Rehabilitation Services Guidelines and policies in regard to subsequent patient scheduling in order to maximize therapist productivity and time. (Effective use of wait list, scheduling of new evaluations, independently adding paperwork time in instances where a therapist is required to see a high number of new evaluations or has a backlog of documentation). May collect cash and credit card payments and ensures all payment collection and documentation meets current standards. Follows the necessary requirements for daily reconciliation and balancing. May independently manage therapist's monthly schedules / templates. Schedules meetings and huddles as requested by therapist or Senior staff member. Works with Senior to block scheduled PTO time and / or sick time appropriately. May independently make "new evaluation confirmation phone calls" to all new evaluations the day before the scheduled appointment and create "shadow charts" administering all associated paperwork for these patients. Completes order entry and evaluating orders. Determines when it is appropriate to consult with technician for interpretative purposes. Assists patients to obtain orders not in the EPIC system. Understanding of scanning : possesses thorough understanding of the scanning process. This understanding includes the user's ability to recognize registration and clinical documents and perform accurate indexing within the electronic record. Independently manages Rehabilitation Work Queue 3111 to monitor and maintain "visits not authorized" to ensure proper authorization is received in a timely manner. May assist in clinic set up / clean up including hot pack / cold pack machine cleaning and temp logs, eye wash log. Assists Manager / Senior Staff in monitoring charges via accessible Work Queues in EPIC. Independently makes corrections to pending Work Queue items with or without guidance from supervisor. Manages faxing documentation to insurance companies and / or physician offices for authorization and signatures for Plan of Care as appropriate. Works with Coding, Patient Accounts and Financial Clearance Center to ensure all patient accounts are registered accurately for timely billing and management of patient accounts. Two years’ experience in front office with computer experience High School graduate Successful completion of EPIC training for scheduling and registration
Job Description
Job Description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits : from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?
Job Description
- This is a float position. Must have reliable transportation
Locations : Evanston, Glenview, Old Irving Park, Lakeview, Roscoe Village, Oakbrook, South Loop, Bronzeville, River North, Mobile-Based out of Old Irving Park. Primary location will be Bronzeville
Hours of Operation : Mon - Thurs 6 : 45am - 7pm. Fri 6 : 45am - 5pm (must be flexible with work hours)
The Rehabilitation Patient Access Specialist Float 1 reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities :
Qualifications
Required :
Additional Information
Northwestern Medicine is an affirmative action / equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
serp_jobs.job_alerts.create_a_job
Patient Specialist • Chicago, IL, US
Job_description.internal_linking.related_jobs
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more 
The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position : RN Triage - Physical Medicine and Rehab.
Location : 1200 S York, Elmhurst, ...serp_jobs.internal_linking.show_more The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position : RN - Resource Team / Float Pool.
Location : Arlington Heights, IL.Hours : 7pm ...serp_jobs.internal_linking.show_more At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more Patient Access Specialist (Afternoons).At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
This patient-first approach is what sets us apart a...serp_jobs.internal_linking.show_more Patient Access Specialist, Part-time, Days (Remote - Must Reside in IL, IN, IA, or WI).At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.Thi...serp_jobs.internal_linking.show_more Rehab Patient Access Specialist Float - Full Time Days.At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
This patient-first approach is what...serp_jobs.internal_linking.show_more At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first approach is what sets us apart as a leader in the healthcare industry.A...serp_jobs.internal_linking.show_more The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position : RN - Resource Team / Float Pool.
Location : Arlington Heights, IL.Hours : 7am ...serp_jobs.internal_linking.show_more 
Fusion Medical Staffing is seeking an experienced Rehabilitation Registered Nurse for an exciting Travel Nursing job in Harvey, IL.
Shift : Inquire Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $148...serp_jobs.internal_linking.show_more
Atlas MedStaff is seeking an experienced Rehabilitation Registered Nurse for an exciting Travel Nursing job in Harvey, IL.
Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $1399.At...serp_jobs.internal_linking.show_more Rehabilitation Patient Access Specialist - River North Full Time Days.At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.This patient-first a...serp_jobs.internal_linking.show_more Patient Access Specialist, 2nd Shift.At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace.
This patient-first approach is what sets us apart as ...serp_jobs.internal_linking.show_more 
FlexCare is seeking an experienced Rehabilitation Registered Nurse for an exciting Travel Nursing job in Harvey, IL.Shift : 3x12 hr days Start Date : 11 / 03 / 2025 Duration : 13 weeks Pay : $1393.Why Clin...serp_jobs.internal_linking.show_more
Loyola Medicine, a member of Trinity Health, is a nationally ranked academic, quaternary care system based in Chicago's western suburbs.
With its main campus at Loyola University Medical Center, Loy...serp_jobs.internal_linking.show_more
Patient Access Specialist
Northwestern Medicine Central DuPage Hospital • Winfield, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Access Specialist (Afternoons)
Northwestern Memorial Healthcare • Chicago, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
RN Triage - Physical Medicine & Rehab - Days
Endeavor Health • Elmhurst, Illinois, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RN - Resource Team / Float Pool - Per Diem - Nights
Endeavor Health • Arlington Heights, Illinois, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Access Specialist
Northwestern Memorial Healthcare • Winfield, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Access Specialist (Afternoons)
Northwestern Medicine Central DuPage Hospital • Chicago, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Access Specialist, Part-time, Days (Remote - Must reside in IL, IN, IA, or WI)
Northwestern Medicine Central DuPage Hospital • Chicago, IL, US
serp_jobs.filters.remote
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Rehab Patient Access Specialist Float - Full time Days
Northwestern Medicine Central DuPage Hospital • Chicago, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Patient Access Specialist, 2nd Shift
Northwestern Memorial Healthcare • Palos Heights, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Rehabilitation Patient Access Specialist - River North Full time Days
Northwestern Memorial Healthcare • Chicago, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Rehabilitation Patient Access Specialist-Wound Care Clinic Part Time Days
Northwestern Memorial Healthcare • Palos Heights, IL, US
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
RN - Resource Team / Float Pool - Per Diem - Days
Endeavor Health • Arlington Heights, Illinois, US
serp_jobs.job_card.full_time +1
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Nurse - RN - Rehab - Rehabilitation - $1482 / Week
Fusion Medical Staffing • Harvey, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Travel Nurse - RN - Rehab - Rehabilitation - $1399.47 / Week
Atlas MedStaff • Harvey, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Rehabilitation Patient Access Specialist - River North Full time Days
Northwestern Medicine Central DuPage Hospital • Chicago, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Patient Access Specialist, 2nd Shift
Northwestern Medicine Central DuPage Hospital • Palos Heights, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Travel Nurse - RN - Rehab - Rehabilitation - $1393.36 / Week
FlexCare • Harvey, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Patient Access Rep I
Trinity Health • Berwyn, IL, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted