CAPTRUST is seeking a Wealth Client Management Consultant who will work with one to several financial advisors to service and retain wealth client relationships. The Client Management Consultant uses specialized knowledge and skills, obtained through experience and / or formal training, to assist Financial Advisors in providing excellent client service to individual investors and families.
Primary responsibilities may include the following, amongst others :
- Builds relationships with Financial Advisors, internal and external business partners, and clients by delivering exceptional proactive service
- Services existing client relationships (including calling, meeting, corresponding, and addressing requests as well as processing money and asset movements, and trade flow requests) with the highest level of service and prompt follow-up with the client
- Prepares and provides documentation and materials required for client calls and visits
- May participate in investment reviews and annual reviews
- Onboards new client relationships through correspondence, reports, new account paperwork, and advisory agreements
- Works with Financial Advisors and internal business partners to determine best methods to resolve issues and ensure client satisfaction in a courteous and professional manner while upholding our CAPTRUST culture
- Organize and maintain client records in accordance with CAPTRUST, industry, and regulatory compliance
- Performs other duties and special projects as required, including firm-wide initiatives
Minimum Qualifications :
Minimum 5 years of experience working in a Client Service role in the brokerage, investment advisory or financial services environmentCompletion of a four-year college degree from an accredited college or equivalent work experienceDesired Qualifications / Skills :
Advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and PDF EditorAbility to navigate spreadsheetsExcellent math skills and the ability to quickly grasp financial and investment conceptsPositive attitude and a team playerOrganizational and prioritization skills; ability to manage time-sensitive tasks simultaneouslyAnalytical thinker and problem solverEnergized by change and ability to think "outside the box" regarding process improvementFlexibility to handle changing priorities, pressure, and short deadlinesSelf-motivated; ability to work well independently and with othersA high standard of professionalismProactive in task follow-up, stay ahead of deadlines, excellent time-management skillsExceptional written and verbal communication skillsWHAT can you expect from your career at CAPTRUST?
Our colleagues, like our clients, tend to stay with CAPTRUST for years. There's a reason for it; it's a great culture in which to work and grow.
Our Employee Benefits Package shows how much we value our team. Some benefits include :
Employee ownership opportunitiesBrick Bonus success sharing programComprehensive health coverage + Personify wellness platform401(k) program with a 5% employer match + financial planning for colleaguesWHERE will you be working?
114 East Highland Drive | Boerne, TX 78006
HOW do we build a world class organization one brick at a time?
We make it a priority to hire those who have a commitment to service, a real interest in other people, and a passion to continuously improve.
EEO / Diversity Statement
At CAPTRUST, we are committed to building and maintaining a diverse workforce and inclusive work environment where ALL colleagues feel authentically seen, respected, and supported.
CAPTRUST is committed to providing employment opportunities without regard to race, color, age, sex, sexual orientation, familial status, religious creed, national origin, ancestry, medical condition, marital status and registered domestic partner status, citizenship status, military and veteran status, disability, protected medical condition, genetic information, or any other status protected by law.
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