Night Auditor (Hotel)

Job Description

Job Description

Night Auditor (Hotel- Experience)

SpringHill Miami DT / Medical center (Marriott)

Full Time

Job Summary : We are seeking a detail-oriented and customer-focused Night Auditor to join our team at [Hotel Name]. The Night Auditor plays a crucial role in ensuring smooth overnight operations while providing exceptional guest service. This position involves financial reporting, handling reservations, and assisting guests during the night shift. If you thrive in a fast-paced environment and have a passion for hospitality, we want to hear from you!

Key Responsibilities :

Financial Reconciliation : Perform nightly financial audits, ensuring all transactions are accurately recorded. Prepare daily financial reports and summaries for management review.

Guest Services : Provide excellent customer service to guests, addressing inquiries, resolving issues, and processing check-ins and check-outs efficiently.

Reservation Management : Manage and update reservations, ensuring proper communication with guests regarding their bookings and special requests.

Cash Handling : Maintain accurate cash drawers and complete end-of-day reports, including processing credit card transactions and securing cash deposits.

Communication : Collaborate with other departments to ensure seamless operations throughout the hotel. Communicate any important issues or guest requests to morning staff.

Maintenance and Safety Checks : Conduct regular checks of hotel premises for safety and cleanliness, reporting any maintenance issues promptly.

Record Keeping : Maintain accurate logs and records of daily activities, incidents, and guest inquiries during the night shift.

Security Monitoring : Monitor hotel security systems and respond to emergencies following established procedures.

Qualifications :

• High school diploma or equivalent; associate’s degree in hospitality or business preferred.
• Previous experience in hotel front desk or night audit role is highly desirable.
• Proficient in basic accounting principles and financial software; experience with hotel management software (lightspeed FOSSE) is a plus.
• Strong attention to detail and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Flexible availability, including weekends and holidays.

Physical Requirements :

Benefits :

SpringHill Medical Center is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,