Talent.com
Intake Coordinator - Hospice

Intake Coordinator - Hospice

BrightSpring Health ServicesGainesville, FL, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Intake Coordinator - Hospice

Job Locations

US-FL-GAINESVILLE

ID

2025-171913

Line of Business

Haven Hospice

Position Type

Full-Time

Our Company

Haven Hospice

Overview

Our Hospice Intake Coordinators are the heart of our organization who support patients by maintaining a seamless transition of the patient intake process from initial referral contact to admission. Take this chance to make a meaningful impact with your career today!

Our comprehensive benefits include :

Medical and dental benefits

  • Short- and long-term disability
  • Life insurance
  • Paid time off
  • 401(k) program
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Vendor discounts

Responsibilities

  • Coordinates all aspects of the patient intake process including establishing and maintaining positive relationships with customers and referral sources
  • Completes the intake process from initial referral contact to hospice admission
  • Ensures seamless transition of patients to hospice by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
  • Utilizes clinical knowledge to triage incoming referrals to determine necessity of timely initiation of care to include need for same day admissions
  • Communicates directly with patients and families to ensure acceptance of services, responding to customer requests and concerns, and coordinating the insurance verification and authorization processes
  • May be called upon to resolve complex customer service issues or requests from patients, physicians, family members, or referral sources
  • Documents pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
  • Consults with physicians, nurses, discharge planners, and other health care professionals to facilitate a safe and smooth transition to hospice by coordinating services and equipment needs for clients prior to their admission
  • Uses clinical knowledge and knowledge of hospice criteria to anticipate patient needs and / or needs for orders for care
  • Effectively communicates hospice criteria to referral sources and serve as a resource for hospice criteria and alternatives to internal and external customers
  • Ensures face-to-face has been arranged if needed
  • Ensures compliance with all state and federal referral and intake regulatory requirements.
  • Reports problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
  • Establishes and maintains positive working relationships with current and potential referral sources
  • Initiates initial and ongoing insurance authorization
  • Explains the Company's policies, procedures, and programs to referral sources, patients and families
  • Follows through on requests for marketing information
  • Builds and monitors community and customer perceptions of the Company as a high quality provider of services
  • Provides leadership in strategic planning including identifying opportunities for additional or improved services to meet unmet customer needs
  • Maintains comprehensive working knowledge of the Company's contractual relationships and ensure that patients are admitted according to contract provisions
  • Maintains comprehensive working knowledge of community resources and assist referral sources in accessing community resources should services not be provided by the Company

    • Qualifications

  • Registered Nurse or Licensed Practical Nurse, with current and unencumbered appropriate state licensure
  • At least two years of healthcare experience preferably in hospice operations
  • Demonstrates a working knowledge of insurance reimbursement guidelines

    • About our Line of Business

    At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible : home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com. Follow us on Facebook and LinkedIn.

    serp_jobs.job_alerts.create_a_job

    Intake Coordinator • Gainesville, FL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Patient Coordinator

    Patient Coordinator

    Aspen DentalOcala, FL, US
    serp_jobs.job_card.full_time
    Patient Experience Coordinator.At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist (Radiology) - $2,049 per week

    Travel CT Technologist (Radiology) - $2,049 per week

    MedPro Healthcare Allied StaffingNewberry, FL, United States
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in Newberry, Florida.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking a q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist, Radiology - $2,049 per week

    Travel CT Technologist, Radiology - $2,049 per week

    MedPro Healthcare Allied StaffingNewberry, FL, United States
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in Newberry, Florida.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking a q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Outpatient Physical Therapist - $2,152 per week

    Travel Outpatient Physical Therapist - $2,152 per week

    Jackson Therapy PartnersKeystone Heights, FL, United States
    serp_jobs.job_card.full_time +1
    Jackson Therapy Partners is seeking a travel Outpatient Physical Therapist for a travel job in Keystone Heights, Florida. Job Description & Requirements.Looking for a change of scenery and a chance ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bereavement Coordinator - Hospice

    Bereavement Coordinator - Hospice

    BrightSpring Health ServicesGainesville, FL, US
    serp_jobs.job_card.full_time
    Coverage area : Gainesville .Schedule : Monday - Friday 8 : 00a -5 : 00p, occasional weekends and evenings for support groups / Bereavement events. Our Bereavement Coordinators provide compassionate...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Patient Registration Coordinator

    Patient Registration Coordinator

    New SeasonGAINESVILLE, FL, US
    serp_jobs.job_card.part_time
    Patient Registration Coordinator.For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist (Radiology)

    Travel CT Technologist (Radiology)

    MedPro Healthcare Allied StaffingNewberry, FL, US
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in Newberry, Florida.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2081.92 / Week

    Travel CT Tech - $2081.92 / Week

    FlexCareGainesville, FL, US
    serp_jobs.job_card.full_time
    FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Gainesville, FL.Shift : 3x12 hr days Start Date : 10 / 13 / 2025 Duration : 13 weeks Pay : $2081. Teaching and Stroke Certifie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Phone Intake Coordinator

    Phone Intake Coordinator

    Cardiovascular Institute of Central FloridaOcala, FL, US
    serp_jobs.job_card.full_time
    Cardiovascular Institute of Central Florida.Cardiology office seeking a full-time, reliable, diligent phone operator.Answer and transfer phone calls for a very busy switchboard.Take and deliver mes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    INTAKE MANAGER- FT

    INTAKE MANAGER- FT

    Universal Health ServicesOcala, FL, US
    serp_jobs.job_card.full_time
    We are looking for a Full Time Intake Manager to join our team of dedicated Behavioral Health professionals.The Intake Manager provides assistance to the clinical and nursing staff in the Admission...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Part-time Patient Services Coordinator (Starke, FL)

    Part-time Patient Services Coordinator (Starke, FL)

    StarkeyStarke, FL, US
    serp_jobs.job_card.part_time
    Part-Time Patient Services Coordinator (Starke, Fl).At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel Nurse RN - Hospice - $1,870 per week

    Travel Nurse RN - Hospice - $1,870 per week

    Cross Country NursesOcala, FL, United States
    serp_jobs.job_card.full_time
    Cross Country Nurses is seeking a travel nurse RN Hospice for a travel nursing job in Ocala, Florida.Job Description & Requirements. As a registered nurse - hospice (RN), you will provide end-of-lif...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Treatment Services Coordinator

    Treatment Services Coordinator

    New SeasonOCALA, FL, US
    serp_jobs.job_card.full_time
    For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in clas...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Job Posting Admissions Coordinator

    Job Posting Admissions Coordinator

    Bridgewater ParkOcala, FL, US
    serp_jobs.job_card.full_time
    Come join us as The Admissions Coordinator at Bridgewater Park Health and Rehabilitation to make a difference!.If you are looking for a career that can make a difference, then Bridgewater Park Heal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Registered Respiratory Therapist RRT

    Registered Respiratory Therapist RRT

    AscensionMiddleburg, FL, United States
    serp_jobs.job_card.full_time
    Vincent's Clay County Hospital.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disability.Employee assistance programs (E...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2049 / Week

    Travel CT Tech - $2049 / Week

    Medpro Healthcare StaffingNewberry, FL, US
    serp_jobs.job_card.full_time
    Medpro Healthcare Staffing is seeking an experienced CT Tech for an exciting Travel Allied job in Newberry, FL.Shift : 3x12 hr nights Start Date : 10 / 20 / 2025 Duration : 13 weeks Pay : $2049 / Week.Join...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,049 per week

    Travel CT Technologist - $2,049 per week

    MedPro Healthcare Allied StaffingNewberry, FL, United States
    serp_jobs.job_card.full_time
    MedPro Healthcare Allied Staffing is seeking a travel CT Technologist for a travel job in Newberry, Florida.Job Description & Requirements. Joint Commission-certified staffing agency, is seeking a q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    CDL A Regional Company Driver

    CDL A Regional Company Driver

    TMC TransportationOtter Creek, FL, United States
    serp_jobs.job_card.full_time
    Get Your Class A CDL - Drive for TMC • • •NO CDL • • •.Would you like to drive for TMC but don't have your Class A CDL? Our industry-leading training program provides all the training you need to get yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Part-time Patient Services Coordinator (Starke, FL)

    Part-time Patient Services Coordinator (Starke, FL)

    AudibelStarke, FL, US
    serp_jobs.job_card.part_time
    Part-Time Patient Services Coordinator (Starke, Fl).At Audibel, a subsidiary of Starkey Hearing Technologies, we are setting a new standard for excellence in hearing healthcare with commitment to o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Clinical Lead RN - Telemetry

    Clinical Lead RN - Telemetry

    AscensionMiddleburg, FL, United States
    serp_jobs.job_card.full_time
    Full Time, Night Shift, 7pm - 7am.Vincent's Clay County Hospital.Various health insurance options & wellness plans.Retirement benefits including employer match plans. Long-term & short-term disabili...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day