Talent.com
Branch Manager II (National City)

Branch Manager II (National City)

Cal Coast Credit UnionSan Diego, CA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Cal Coast Credit Union provided pay range

This range is provided by Cal Coast Credit Union. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$93,374.18 / yr - $116,717.72 / yr

Direct message the job poster from Cal Coast Credit Union

This position is accountable for providing exceptional service, obtaining organizational goals, branch growth, and staff development, implementing policies and procedures and embracing the credit union’s Mission, Vision and Values.

DIMENSIONS

Service Goals : 4.00 rating or above required on a 5 point scale.

  • New member cross sell ratio : 2.0 products

Staff Management : Varies. Recommends adequate staffing levels to include hiring / termination

Budget : Branch annual average budget : $620 thousand

Supervisory responsibilities

This position reports directly to the SVP Branch Network Development. The following staff report directly or indirectly to the Branch Manager :

  • Assistant Branch Manager
  • Branch Supervisor
  • Branch Senior
  • Senior Teller

    • NATURE & SCOPE

  • Trains, coaches and monitors staff to meet / exceed branch and individual sales and service goals. Ensures frequent sales meetings and contests occur.
  • Assigns, monitors, and reviews work assignments of branch staff to ensure completion of duties according to established procedures and timeframes.
  • Provide exceptional customer service to Spanish and English-speaking members via phone, email, and chat.
  • Ensures new acct and loan processing / documents are accurate and complete, under writer stipulations are met and appropriate information is documented. Actively manage loan queues to ensure approved loans are funded.
  • Recommends and implements procedures. Effectively communicates and ensures new programs, policies and procedures are followed by staff.
  • Handling of a cash drawer may be required.
  • May serve as a notary.
  • May process consumer and real estate loans.
  • Develops personnel by providing effective training, cross training, observing, counseling, timely and fair performance appraisals and effectively motivating employees and maintaining a positive team work environment.
  • Monitors employees’ attendance, job performance and conduct. Provides counseling and recommendations for appropriate disciplinary action.
  • Ensures adequate staffing levels are maintained by effectively scheduling employee work hours. Reviews and approves / disapproves employees’ time off.
  • Interviews and recommends selection of new employees and promotion of existing employees.
  • Monitors monthly budget activities to ensure compliance. Prepares and provides input into annual budget.
  • Responsible for assigning and completing various departmental side-jobs.
  • Maintains all necessary department records in accordance with established procedures.
  • Responsible for the overall maintenance and appearance of the department facilities. Ensures an organized, safe and professional environment is maintained.
  • Ensures branch is compliant with internal audit procedures. Performs necessary steps to ensure BSA / AML compliance to reduce risk to the credit union.
  • Exercises discretion and independent decision-making to ensure growth and soundness of the credit union.
  • Assists the Business Development Department with Preferred Partner Group days.
  • Coordinates and participates in Community, Business Development and partnership events.
  • Conducts regular staff meetings and training sessions to enhance teamwork, share information, improve productivity and maintain proper security and operations.
  • Shared Branches – Train and ensure staff is knowledgeable on all FSCC Policies / Procedures that are unique to CU Service Centers.
  • Understands that guidance from the AVP Branch Network, Branch Network Sales and Service Manager and Branch Network Support Manager may be administered in the form of Coaching, Performance Improvement Plans and Corrective Action.
  • Performs other relevant and related duties as required.

    • Education, skills, & abilities

    The Eight Superpowers

  • Provides leadership through modeling of behaviors and bringing forward new ideas and new ways of doing things.
  • Demonstrates empathy , self-reflection, and adjustment of own behaviors, showing effective emotional intelligence.
  • Practices active listening in communications with others, giving someone full attention and listening to understand, not just respond.
  • Demonstrates grit , persisting in application of knowledge, skills, and behaviors to achieve goals and address obstacles.
  • Models intrinsic motivation ; is self-driven to meet or exceed objectives, timelines, and quality measures while building and sustaining effective relationships.
  • Applies creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; finds ways to meet individual, team, and member goals, by navigating through barriers.
  • Shares a diverse set of perspectives, work and life experiences, as well as religious and cultural differences. Actively seeks out differences in values, ideas, and priorities. Respects and value the differences of others, including but not limited to : national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. Believes a diverse workplace is essential to the company’s success.
  • Values and shows appreciating for the unique qualities and experiences of each person- inclusion ; appreciates and effectively utilizes the talents and skills of others to achieve objectives; is open to the perspective of others; and encourages collaboration, flexibility and fairness. Makes each employee feel valued and supported for their unique qualities.

    • Other Education, Skills, and Abilities

  • A Bachelor’s degree in Business / Financial Services is preferred or up to 8 years equivalent financial industry experience. A minimum of 3 years supervisory experience is required for Branch Manager. One year must be in an Assistant Branch Manager position.
  • Good communication, conflict resolution and coaching skills; ability to demonstrate sound reasoning, judgment and decision making.
  • Knowledgeable in sales and service, branch operations, lending, regulations and security procedures.
  • Requires demonstrated leadership skills and the ability to effectively train, develop and motivate others. Acts as a role model for co-workers, displaying a professional and positive attitude at all times.
  • Ability to interact effectively with coworkers, understand and follow posted work rules and procedures, accept constructive criticism and lead and manage others.
  • Availability to work Saturdays, Sundays and evenings required in order to accommodate branch, Business Development and Community Relations functions.
  • Ability to operate standard business machines such as computer, printer, fax, copier and telephonic devices.
  • NMLS registration required.

    • MAJOR ACCOUNTABILITIES

  • Ensure sales and service goals are met.
  • Oversee operations of the branch to ensure efficiency, accuracy and compliance.
  • Manage, motivate, coach, train and mentor staff to excel and achieve goals.
  • Adhere to cash, key and dual control policies and procedures.
  • Adhere to security and robbery procedures.
  • Comply with policies and procedures.

    • PHYSICAL REQUIREMENTS

  • Ability to tolerate long periods of sitting with occasional walking / standing. Occasional travel

    • for business or to community events is required.

  • Ability to use keyboard, mouse and other peripherals.

    • ENVIRONMENTAL CONDITIONS

  • Work is primarily performed within an enclosed office setting. Subject to standard background noise found in an office environment or variable weather and traffic conditions when travel is required.

    • Note : Staff is expected to perform various tasks, projects and administrative duties as assigned. Management reserves the right to assign or change duties and tasks to this position at their discretion.

    Salary Range (Annually)

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Management and Customer Service

    Referrals increase your chances of interviewing at Cal Coast Credit Union by 2x

    Inferred from the description for this job

    Medical insurance

    Vision insurance

    Tuition assistance

    401(k)

    Get notified about new Branch Manager jobs in San Diego, CA .

    Area Operations Manager – San Diego and Anaheim Markets

    Branch Manager III - Balboa Clairemont Branch

    Regional Manager - Extremities & Trauma- Southwest Region

    Regional Manager - Extremities & Trauma- Southwest Region

    Branch Operations Manager - Rancho Bernardo

    Dermatology District Business Manager - Southwest

    Senior Manager, Regional Sales, Sewing & Crafting Division (West Region)

    WendWell Health Distributor / Agency - Sales Team Manager for ACA Lead Generation Program (La Mesa, California) (100% Uncapped Commission - Performance-Based Earnings)

    Mass Spectrometry Territory Sales Manager

    Sr. Risk Manager, Sales Abuse, Sales Abuse Prevention

    San Diego County, CA $80,000.00-$100,000.00 3 weeks ago

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Branch Manager • San Diego, CA, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Infantry

    Infantry

    United States ArmyAlpine, CA, US
    serp_jobs.job_card.full_time
    ELIGIBLE FOR UP TO A $10K SIGNING BONUS.Talk to your recruiter for details.As an Infantryman, your first step is training in small arms, anti-tank, and other weapons systems.You'll be responsible f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Copy of Assistant Branch Manager (Banking)

    Copy of Assistant Branch Manager (Banking)

    JobotEncinitas, CA, United States
    serp_jobs.job_card.full_time
    Accounting Supervisor : Capital Projects / $$$ / TOP COMPENSATION & BENEFITS!!!.This Jobot Job is hosted by : Evan Flynn. Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Assiatant Manager

    Assiatant Manager

    TradeJobsWorkForce92126 San Diego, CA, US
    serp_jobs.job_card.full_time
    Oversee day-to-day operations and work of lower-level staff Ensure compliance to organizational standards, including safety standards and client or customer communications Monitor and provide feedb...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Manager (Business Development Focused)

    Branch Manager (Business Development Focused)

    First Citizens BankLa Jolla, CA, US
    serp_jobs.job_card.full_time
    At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.As a Financial Sal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Apartment Community Manager II

    Apartment Community Manager II

    National Community RenaissanceSan Marcos, CA, US
    serp_jobs.job_card.full_time
    Apartment Community Manager Ii.Melrose Drive, San Marcos, CA, USA.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Operations III

    Manager, Operations III

    Clearance JobsSan Diego, CA, US
    serp_jobs.job_card.full_time
    Centurum Information Technology is seeking a highly motivated Manager, Operations III to join our team in San Diego, CA.Desired to have 5 years management experience with at least 1+ years of recen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Tax Manager, State Income and Franchise - Multistate

    Tax Manager, State Income and Franchise - Multistate

    USA JobsSan Diego, CA, US
    serp_jobs.job_card.full_time
    Are you a strategic and creative Multistate Tax professional who loves solving complex state and local tax issues? Are you intrigued by the tax considerations specific to investment management, pri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    • serp_jobs.job_card.promoted
    Branch Service Representative

    Branch Service Representative

    Apex SystemsEncinitas, CA, US
    serp_jobs.job_card.full_time
    Under the direct management of the Branch Manager, the Branch Service Representative II will process operational functions listed below. The Branch Service Representative II has a very good understa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Managing Business Partner (MBP)

    Managing Business Partner (MBP)

    Dunkin'Ramona, CA, US
    serp_jobs.job_card.full_time
    Managing Business Partner (MBP) : Ramona Location Only.This is a Fantastic and Unique Opportunity in Ramona, CA - Check this out!!!. Are you looking for an opportunity where you could thrive professi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Branch Service Manager - San Diego City Heights, CA

    Branch Service Manager - San Diego City Heights, CA

    Zions BancorporationSan Diego, CA, US
    serp_jobs.job_card.full_time
    Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Brokerage Manager, National Sales

    Brokerage Manager, National Sales

    DynamiqueSan Diego, CA, US
    serp_jobs.job_card.full_time
    Brokerage Manager, National Sales.Founded in 1999, MVP Financial Services solves real-life problems for Americans by fulfilling the important and significant need that life insurance plays.As a gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager / Rental Cars 75K to 85k DOE SAN

    Operations Manager / Rental Cars 75K to 85k DOE SAN

    OdorzxSan Diego, CA, US
    serp_jobs.job_card.full_time
    ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    General Manager - Orange County (Future Opportunities)

    General Manager - Orange County (Future Opportunities)

    Salt & StrawSan Diego, CA, United States
    serp_jobs.job_card.full_time
    General Manager - Orange County (Future Opportunities).General Manager - Orange County (Future Opportunities).Future General Manager Opportunities | Orange County. Evergreen Posting | Full-Time | $2...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Universal Banker Scripps Ranch

    Universal Banker Scripps Ranch

    Dexian - DISYSPoway, CA, US
    serp_jobs.job_card.full_time
    We're looking for an experienced, relationship-driven.This is an exciting opportunity for a seasoned banking professional who thrives in a fast-paced retail environment-someone who delivers excepti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    National Account Manager

    National Account Manager

    TradeJobsWorkforce92131 San Diego, CA, US
    serp_jobs.job_card.full_time
    As an Account Manager, you will be responsible for providing growth on current accounts, including : Grow Revenue and Achieve Profit goals on assigned accounts. Respond to customer inquiries via pho...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Senior Tax Manager - National Office (JD Required)

    Senior Tax Manager - National Office (JD Required)

    EisnerAmperSan Diego, CA, United States
    serp_jobs.job_card.full_time
    Senior Tax Manager - National Office.At EisnerAmper, we are seeking a.We value individuals who thrive in a growing environment and are committed to providing exceptional client services.The success...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Regional Branch Controller

    Regional Branch Controller

    Sharp Electronics CorporationSan Diego, CA, US
    serp_jobs.job_card.full_time
    The Regional Branch Controller manages financial and administrative operations across multiple branch locations.They establish processes and controls to ensure compliance with corporate policies an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Border Patrol Agent

    Border Patrol Agent

    United States Customs and Border ProtectionPine Valley, CA, US
    serp_jobs.job_card.full_time
    IMPORTANT NOTICE : Duty assignments available at time of offer may include the Southwest Border including prioritized locations. Border Patrol determines duty assignments at time of offer based on op...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30