SENIOR ELIGIBILITY SUPERVISOR

Senior Eligibility Supervisor

Applicants must be permanent in the Principal Administrative Associate Civil Service Title. The HIV / AIDS Services Administration (HASA) is the primary mechanism within the Human Resources Administration (HRA) which expedites access to essential benefits such as medical, social, financial, and vocational programs to more than 32,000 individuals living with HIV, as well as 8,000+ affected families. HASA provides intensive case management, rental assistance, emergency and permanent supportive housing, and assistance with applying for public benefits and services including Medicaid, food stamps, and cash assistance. HASA also provides vocational services that prepare clients for employment. With counselors to help identify barriers to employment, clients can select vocational goals and receive support. Other HASA services include home care and homemaking services, mental health and substance use screening and treatment referrals, transportation assistance, referrals to community-based organizations, and SSI or SSD application and appeal. Under the direction of the Eligibility Support Manager, with considerable latitude for decision making, the Senior Eligibility Supervisor will perform difficult and responsible supervisory and administrative work over the Eligibility Units within the HASA Center. These units are involved in interviewing consumers, reviewing and processing cases, as well as making eligibility determinations for initial and ongoing Public Assistance cases, including Medicaid, emergency housing services and / or food stamps. The Senior Eligibility Supervisor performs difficult responsible administrative work analyzing problems and resolving eligibility issues as they occur.

The HIV / AIDS Services Administration (HASA) is recruiting for one (1) Principal Administrative Associate II, to function as the Senior Eligibility Supervisor in the Greenwood center who will :

• Direct, coordinate and supervise the activities of the Eligibility Units.
• Make initial and continuing eligibility determinations for consumers who are applying for Public Assistance including Medicaid, emergency housing services and / or food stamps.
• Oversee the review of difficult and priority cases to resolve problems related to the expedited processing of cases that qualify for exception to policy grants including Case by Case Financial Assessment Authorizations (CBCFA) and Case Progress Actions (CPD) grants.
• Ensure that these monetary actions for rehousing, furniture, clothing and utilities are granted when deemed necessary, and with appropriate documentation.
• Interpret State, Federal and departmental mandatory HASA Public Assistance eligibility policies and procedures and assure that eligibility determinations are consistent with applicable laws and policies.
• Prepare administrative reports on the Eligibility Unit's activities (face-to-face call ins, special grants, follow up interviews for 108Ks, e-scheduling, etc.) for submission to the Eligibility Support Manager.
• Conduct and participate in conferences with Eligibility Supervisors regarding the functioning of the unit's productivity to ensure that eligibility determinations are carried out efficiently and effectively in a timely manner; makes recommendations for improvements when needed.
• Train staff to ensure that they have the necessary knowledge to make Public Assistance eligibility determinations and recertifications; ensures that staff is abreast on new and / or revised rules and procedures pertaining to Public Assistance eligibility criteria.
• Disseminate work and monitors the flow and status of assignments to ensure that mandated timeframes be adhered to.
• Monitor time and leave records for subordinates.

Salary Range : $59,715.00- $68,672.00 Work Location : 88 Third Avenue Brooklyn, NY 11217 Hours / Schedule : 9am-5pm PRINCIPAL ADMINISTRATIVE ASSOC - 10124

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.