Welcome Desk Coordinator / Membership Sales Specialist

Job Description

Job Description

Join the dynamic team at American Fork City as a Part Time Welcome Desk Coordinator / Membership Sales Specialist, where your passion for fitness and guest services will shine! This onsite position is perfect for those eager to enhance the fitness operations experience for patrons while utilizing your communication skills for effective member engagement. Enjoy a competitive pay range of $16.50 to $22.50 per hour as you immerse yourself in data analysis that supports our members' fitness journeys. You'll have the opportunity to create lasting relationships while contributing to a culture of integrity and forward thinking. If you're ready to make an impact on our community's health and wellness, this is the role for you.

You can enjoy great benefits such as Discounted Fitness Center Pass. Apply today and become a vital part of our commitment to excellence in fitness and member support!

Let us introduce ourselves

American Fork City's mission is to provide excellence in service to residents, visitors, and business community to foster a high quality of life.

What's your day like?

The Membership & Welcome Desk Coordinator is a pivotal role at American Fork City, responsible for enhancing the patron service experience at our Fitness Center. This position involves staffing the welcome desk to ensure a seamless and inviting atmosphere for all guests. You will play a key role in hiring and training team members, scheduling shifts, and supervising desk operations to maintain high standards.

Through effective communication and data analysis, you will support membership growth and retention, engaging with patrons to understand their needs and preferences. Your contributions will directly impact the overall fitness operations, making this role essential for fostering a welcoming environment that promotes lasting member relationships. Join us in delivering an exceptional fitness experience while cultivating a culture of integrity and longevity.

What you need to be successful

To be successful as a Membership & Welcome Desk Coordinator at American Fork City, candidates must possess a variety of essential skills and experiences. A high school diploma is required, with preferred experience in data analysis to interpret trends that enhance membership engagement and retention. Proficiency in guest services is critical, as this role is centered around providing exceptional patron experiences. Familiarity with fitness and recreation center operations will equip you to address member needs effectively. Strong communication skills are necessary for engaging with patrons and presenting ideas clearly to the team.

Additionally, competency in account data management and the ability to utilize various software tools will ensure seamless desk operations. Candidates who are adaptable, detail-oriented, and committed to fostering an inviting environment will thrive in this position, contributing to our culture of forward thinking and integrity.

Knowledge and skills required for the position are :

• Education : Graduation from High School
• Preferred experience : Data Analysis, presentations, account data management, guest services and Fitness / Recreation Center Operations.

Make your move

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

Job Posted by ApplicantPro