Area Manager

Area Manager

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp's Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact

As an Area Manager you will lead a team of 60-100 Associates, including 2-4 Operations Leads, for inbound, outbound, automation or another business area. Your role is to collaborate with your peers to meet production goals and keep workflow humming for your shift. You manage your team by developing and supporting Leads who are actively coaching Associates on processes, procedures, quality standards, workflow, and scheduling. You will thrive in this role if you are passionate about leading and coaching your team, utilize data to plan weekly and beyond, study processes and systems to help improve and innovate, and build relationships with your team, peers, and leadership.

In This Role You'll Get To

• You are passionate about owning your team's performance and setting them up for success by collaborating with peers, coaching and developing Associates, and proactively communicating in all directions.
• You are tech-savvy and are comfortable utilizing reporting tools to analyze KPIs and using that info to improve distribution center performance.
• You are an excellent communicator and are well-versed in engaging, recognizing the team, establishing personal connections and demonstrating care.
• Partnership is key! Collaborate with your team, peers, and leadership to improve processes, increase efficiency, and target areas of opportunity.
• Takin' care of business to meet the day-to-day needs of the team including vacation requests, scheduling, timecards, attendance, and more.
• Keep things interesting by participating in special projects as needed.
• Help build the team UP by giving and receiving timely, constructive, and respectful feedback with team members, peers, and leadership.
• Flex your cross-functional skills by actively participating in the recruiting, onboarding, development, and retention of Associates.
• Pave the way for the team's success by demonstrating and awarding ambassadors of the thredUP values (DOTS) and culture in all interactions.
• Taking care of the team by creating a safe work environment and showing others how to operate safely.

What We're Looking For

This role is not eligible for visa sponsorship.

What We Offer

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email the specific details of your disability related accommodation request.