Benefit Navigator, On-site (Lodi)

Overview

Located in the metropolitan area of Sacramento, Adventist Health corporate headquarters are based in Roseville, California, for more than 40 years. In 2019, we unveiled a WELL-certified campus designed to promote collaboration, innovation and connection for associates systemwide.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to a welcoming space designed to promote well-being and inspire your best work.

Job Summary

Serves as the subject matter expert (SME) for insurance questions from associates, ancillary depts, and / or patients. Manages patient responsibility estimates and POS collections. Assists with financial assistance application completion, submission and approval. Partners with Medicaid eligibility vendor. Collects and / or creates cash deposits and provides change to departments. Acts as the point of contact for patient questions regarding insurance explanation of benefits, payments, and itemized statements. Provides cross coverage to patient access departments including other sites.

Job Requirements

Education and Work Experience :

• High School Education / GED or equivalent : Required
• Associate's / Technical Degree or equivalent combination of education / related experience : Preferred
• Five years' patient access experience : Preferred

Essential Functions

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https : / / adventisthealth.org / careers / everify / for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission : living God's love by inspiring health, wholeness and hope.

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