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Project Manager

Project Manager

IICRCDuluth, MN, US
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Project Manager Lead Change, Empower Teams

Join our veteran-led, family-owned SERVPRO franchise team! As the Project Manager, you'll orchestrate daily operations, mentor employees, and deliver exceptional servicemaking fire and water damage feel "Like it never even happened!"

Why You'll Love This Role

  • A Supportive Culture : We're a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
  • Impactful Leadership : You'll shape the customer experience through effective team oversight and ensure top-quality delivery.
  • Growth & Learning : Sharpen your skills, pursue IICRC certifications, and build a career utilizing state-of-the-art industry technologynot just a job.

What You'll Do

  • Manage and monitor multiple operational divisions, guiding project flow from start to finish.
  • Create and uphold annual business plans, company budgets, revenue projections, and profit targets.
  • Lead managers as they handle restoration and reconstruction projectsoverseeing assignments, quality, communications, and safety.
  • Be the communication hubkeeping clients, staff, and stakeholders informed and content.
  • Ensure compliance with procedures, safety protocols, and training guidelines.
  • Recruit, onboard, train, and develop managers and team members, helping shape their careers.
  • Maintain warehouse organization and readiness.
  • Support SERVPRO service delivery by mastering our tools and products (training provided).

    • What You Bring

  • High school diploma / GED required; Associate's or Bachelor's degree in a related field preferred.
  • 5+ years of management experience, with at least 1 year in the restoration industry.
  • IICRC certifications (WRT, ASD) preferred, but not required; Master-level credentials are a big plus.
  • Strong leadership abilities, detail orientation, and process-driven mindset.
  • Excellent organizational, communication, multitasking, and ethical work habits.
  • Valid driver's license and openness to occasional on-call shifts.

    • Schedule

  • Full-time, between the hours of 7AM7PM (MonFri), minimum 40hrs / week. Expect evenings, occasional weekends, and frequent travel in service areas.

    • Physical Demands

  • Frequent lifting up to 50 lbs, occasional up to 100 lbs (assisted), working overhead, in confined spaces, utilizing SERVPRO Solvents, hand tools and equipment and on feet all day. This is a hands-on role mixed with management duties.

    • Ready to Lead with Purpose and Precision? If you're passionate about leadership, teamwork, and operational excellenceand love supporting others while restoring livesthis role is for you. You bring the skills; we'll provide training, support, and meaningful opportunities.

    Apply now. Send your resume and highlight your project management experience, leadership achievements, and any restoration or IICRC credentials. Let us know why you're ready to lead our teamand together, we'll make "Like it never even happened!" a promise we deliver every day.

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    Project Manager • Duluth, MN, US

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