Business Analyst II

Business Analyst II

Company

Sileo Technology Solutions a division of Bayen Group

Location

Torrance, CA (Hybrid)

Department

Service Delivery & AI Solutions

Reports To

Service Delivery Director

About the Role

Sileo Technology Solutions is hiring a Business Analyst II with 5–8 years of experience to help lead customer projects across AI platforms emerging technologies , and modern service delivery frameworks . You'll play a key role in shaping our digital transformation efforts—translating business needs into actionable insights and scalable solutions. If you're passionate about solving complex challenges with cutting-edge tools and collaborating across teams, we'd love to meet you.

Key Responsibilities

• Collaborate with stakeholders to gather requirements and define project scope.
• Lead requirements gathering sessions with internal and external stakeholders.
• Translate business needs into functional specifications and user stories.
• Create documentation, workflows, and reports to guide implementation.
• Assist in the deployment and adoption of AI tools and dashboards.
• Analyze business processes and systems to identify opportunities for improvement.
• Conduct gap analysis and recommend process improvements
• Support AI-driven service delivery and framework development initiatives.
• Collaborate with cross-functional teams including developers, designers, and QA.
• Support sprint planning, backlog refinement, and WBS development.
• Maintain documentation and ensure alignment with project goals and timelines.
• Conduct QA testing and validate solutions against business goals.

Qualifications

Preferred Skills

Benefits & Perks

We offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance :

Health Coverage

Access to medical, dental, and vision plans through providers like Anthem, Kaiser, Beam, and United Health Care.

Insurance

Company-paid life insurance, AD&D, and voluntary short- and long-term disability coverage.

Retirement

401(k) plans with Safe Harbor via Empower

Wellness Perks

Peloton discounts, One Medical access, and CitiBike credits.

Flexible Work

Hybrid schedules and remote work options to support productivity and personal needs.

Culture & Community

Quarterly team events, holiday parties, and a stocked kitchen to keep the team connected and energized.

Custom Perks

Showcase your unique benefits—like snacks, flexible dress code, or mental health resources—through our Justworks platform.

About SileoTech

SileoTech (www.sileotech.com) is a division of Bayen Group and as a Certified Microsoft Solutions Partner for Modern Work Enterprise, we are recognized by Microsoft for demonstrating exceptional proficiency in deploying and managing Microsoft's suite of modern workplace solutions for Enterprise customers. This includes utilizing tools such as Microsoft SharePoint, the Power Platform, and Copilot to enhance productivity, collaboration, and security in today's fast-paced work environment. We also hold an advanced specialization in Adoption and Change Management, demonstrating our expertise in ensuring customer success.

We foster a culture rooted in integrity, innovation, and inclusivity . Our values prioritize employee growth, ethical work, and client-focused decision-making. We encourage flexibility transparency , and collaboration , while celebrating success and embracing diverse perspectives. Team members are empowered to think boldly, act responsibly, and contribute meaningfully to a shared mission.

Compensation

As an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.