Talent.com
Member Support Representative - Onsite

Member Support Representative - Onsite

TeleperformanceEl Paso, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

TP Contact Agent Representative

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

This position will be based on-site at our El Paso, Texas location.

Responsibilities

As a Contact Agent Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Handle and carefully respond to all customer inquiries
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactive
  • Appropriately communicate with customers
  • Qualifications

    We're looking for fearless people people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence : Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration : Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication : Outstanding communication, listening, and analytical skills.
  • Organizational Skills : Strong organizational and problem-solving skills.
  • Emotional Intelligence : Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness : Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking : Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented : Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    serp_jobs.job_alerts.create_a_job

    Representative Onsite • El Paso, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Support Associate

    Customer Support Associate

    TradeJobsWorkforce79924 El Paso, TX, US
    serp_jobs.job_card.full_time
    Join our growing team as a Customer Support Associate to provide excellent service to customers and team members, maintain accurate records and documentation, and assist with organizing, stocking, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Kelly Services Customer Service Rep

    Kelly Services Customer Service Rep

    TradeJobsWorkforce79913 El Paso, TX, US
    serp_jobs.job_card.full_time
    We’re looking for a Kelly Services Customer Service Rep to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Ensure compliance with company and safe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Relations Coordinator

    Customer Relations Coordinator

    TradeJobsWorkforce79904 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    United Airlines Customer Service Agent

    United Airlines Customer Service Agent

    TradeJobsWorkforce79928 El Paso, TX, US
    serp_jobs.job_card.full_time
    Join our growing team as a United Airlines Customer Service Agent to manage daily responsibilities with a focus on quality and efficiency, assist with organizing, stocking, and general upkeep, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    PayPal Customer Support Specialist

    PayPal Customer Support Specialist

    TradeJobsWorkforce88517 El Paso, TX, US
    serp_jobs.job_card.full_time
    Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication.Ensure compliance with company and safety standards. Work with your team to maintain ef...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Telemarketer

    Telemarketer

    TradeJobsWorkForce79934 El Paso, TX, US
    serp_jobs.job_card.full_time
    Telemarketer Job Duties : Identifies prospects by reading telephone and zip code directori...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Support Representative

    Remote Customer Support Representative

    TradeJobsWorkforce79918 Fort Bliss, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce88512 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Associate

    Remote Customer Service Associate

    TradeJobsWorkforce79924 El Paso, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Rep

    Customer Service Rep

    TradeJobsWorkforce79914 El Paso, TX, US
    serp_jobs.job_card.full_time
    We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Agent

    Customer Care Agent

    TradeJobsWorkforce79968 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Customer Care Agent, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide billi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Member Services (Front Desk) Representative

    Member Services (Front Desk) Representative

    Planet FitnessEl Paso, TX, US
    serp_jobs.job_card.full_time
    Member Services Representative.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness m...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Coordinator

    Client Service Coordinator

    Banfield Pet HospitalEl Paso, TX, US
    serp_jobs.job_card.full_time
    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets),...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Airport Customer Service Agent

    Airport Customer Service Agent

    TradeJobsWorkforce79928 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Airport Customer Service Agent, you will be responsible for supporting airport operations and passenger services, including : assist passengers with check-in and boarding processes.Duties and r...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarChaparral, NM, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Client Service Specialist

    Client Service Specialist

    SPECTRUMEl Paso, TX, United States
    serp_jobs.job_card.full_time
    This role requires the ability to work lawfully in the U.Ready to guide a healthcare, hospitality, and government and education vertical sales program while managing a team of high-performing sales...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    TradeJobsWorkforce88535 El Paso, TX, US
    serp_jobs.job_card.full_time
    As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Rep

    Remote Customer Service Rep

    TradeJobsWorkforce79904 El Paso, TX, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    We have an opening for a Remote Customer Service Rep, where you will respond to questions by phone, email, or in-person, help organize and maintain a tidy workspace, and support returns and exchang...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    TSA Support Agent

    TSA Support Agent

    TradeJobsWorkforce79904 El Paso, TX, US
    serp_jobs.job_card.full_time
    This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple reco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FedEx Customer Service Agent

    FedEx Customer Service Agent

    TradeJobsWorkforce79938 El Paso, TX, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication.Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30