Leasing Specialist

Leasing Specialist - Katy, TX

Are you a driven, goal-oriented real estate professional ready to elevate your career? We're seeking ambitious individuals to champion an exciting new offering within our rapidly expanding South Houston portfolio. Join us at the forefront of a dynamic market opportunity-where unlimited growth potential, competitive earning opportunities, and a collaborative team culture await.

As a Leasing Specialist, you'll play a key role in attracting and securing qualified residents for our communities. You'll engage with prospective renters, help match them with their ideal home, and deliver exceptional service to our current residents. Your work directly supports the property's success and fosters a sense of community. Every interaction is a chance to turn prospects into long-term, satisfied residents-and make a meaningful impact.

Skills / Responsibilities

• Attract and engage prospective residents to facilitate rental agreements.
• Conduct community tours, showcase available homes, highlight amenities, and lease homes.
• Complete lead reports, customer information forms, and market surveys.
• Screen applicants based on our Rental Qualifying Criteria, collecting necessary information to process applications.
• Manage the move-in process, ensuring all required documents (lease agreements, addendums, etc.) are secured and that homes are ready by the agreed-upon date using the Leasing Specialist Checklist.
• Educate new residents on community rules, HOA guidelines, and provide instructions on using their new home.
• Follow up with prospective residents who didn't close, using phone calls, thank you notes, or emails to attempt a second sale or refer them to a sister property.
• Track lease expirations and renewals, working proactively to secure renewals.
• Prepare and distribute tenant notices, promotional materials, and community event updates.
• Listen and respond to residents' concerns, feedback, and complaints; resolve issues when possible or escalate to the property manager.
• Document homeowner / tenant complaints and incidents as needed.
• Help enforce community policies and HOA guidelines.
• Assist with placing, removing, and updating marketing materials such as banners, balloons, and signs on and around the property.
• Develop marketing strategies, including lease specials or price adjustments, to stay competitive based on market research.

Qualifications

Wan Bridge is an Equal Opportunity Employer.

Job Posted by ApplicantPro