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Assistant Store Manager
Assistant Store ManagerSafelite • Greenville, NC, US
Assistant Store Manager

Assistant Store Manager

Safelite • Greenville, NC, US
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Assistant Store Manager

The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.

What You'll Get

  • Competitive weekly pay and bonus opportunities.
  • A benefits package valued at more than $10k
  • . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.

What You'll Do

  • Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
  • Provide world class customer service by responding quickly to customer complaints / warranty issues and process casualty losses / repair damages.
  • Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
  • Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
  • Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
  • Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
  • All other duties as assigned.
  • What You'll Need

  • High School Diploma / GED / Equivalent OR 3-5 years of leadership / supervisory experience, preferred.
  • Valid state-issued driver's license required.
  • 1+ year of supervisory / leadership / key holder experience.
  • 3-5 years of experience in retail or service center environments; automotive experience preferred.
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment.
  • Comfort working outside in a variety of weather conditions.
  • Present a professional appearance and wear personal protective equipment.
  • Physical requirements : lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
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    Assistant Store Manager • Greenville, NC, US

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