Service Readiness Engineer
VirtualVocationsRockville, Maryland, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Service Readiness Engineer.
Key Responsibilities
Main point of contact for assigned projects, including new services and customers
Develop test and certification plans for new services and document process flows
Provide early life support and mentor Service Readiness Coordinators
Required Qualifications and Education
High School Diploma or equivalent is required
Strong experience in Cisco WebEx / Control Hub, Microsoft Teams Pro, and Crestron XiO
Demonstrated knowledge of professional A / V and Video Teleconferencing systems
Experience in Conference Production and Helpdesk Support is a plus
Preferred external training in Cisco and Polycom Endpoints and AV Fundamentals
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Service Engineer • Rockville, Maryland, United States
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