Job Description
Job Description
Job Description : Customer Service RepresentativeJob Responsibilities :
- Provide excellent customer service by addressing inquiries and resolving issues promptly and professionally
- Manage incoming calls and emails from customers, ensuring a high level of customer satisfaction
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to improve overall customer service experience
Essential Qualifications :
High school diploma or equivalentExcellent communication and interpersonal skillsStrong problem-solving abilitiesAbility to work in a fast-paced environment and multitask effectivelyProficiency in using computer systems and softwareDesired Experience :
Minimum of 1 year experience in customer service or related field
Salary & Benefits :
Minimum Salary : $86,900 per yearMaximum Salary : $104,000 per yearCurrency : USDBenefits : Health insurance, paid time off, retirement plan, and performance bonuses