Workplace Exp Coordinator

Job Description

Job Description

We are looking for a Workplace Experience Coordinator to join our team in Dallas, Texas. In this role, you will play a pivotal part in delivering exceptional customer service to employees, leadership, and visitors at a global headquarters. This is a long-term contract position that provides a unique opportunity to support high-profile meetings, events, and workplace operations in a meticulous and dynamic environment.

Responsibilities :

• Serve as the primary point of contact for visitors and employees, ensuring a meticulous and welcoming first impression.
• Coordinate and manage on-site events, including securing venues, arranging setup and teardown, and overseeing event logistics.
• Support leadership and board meetings by preparing materials, managing schedules, and ensuring all requirements are met.
• Oversee workplace services such as mail distribution, office supply management, and onboarding processes.
• Address inquiries and resolve complaints from employees and visitors with a customer-focused approach.
• Monitor and coordinate janitorial or maintenance requests to maintain a well-functioning workplace environment.
• Collaborate with vendors to ensure the timely delivery of goods and services required for operations.
• Follow established security and emergency procedures to ensure the safety and security of the building.
• Utilize Microsoft Office tools, including Outlook and Excel, to create schedules, presentations, and reports.
• Represent the organization with a composed and meticulous demeanor, maintaining high standards of communication and appearance.
• Minimum of 2 years of experience in hospitality, concierge services, or event coordination.
• Bachelor's degree preferred but not required.
• Proficiency in Microsoft Office Suite, including Outlook and Excel.
• Exceptional time management skills with the ability to prioritize tasks effectively.
• Strong verbal and written communication skills, with a detail-oriented approach.
• Experience in managing events and coordinating logistics.
• Ability to handle customer inquiries and complaints with a service-oriented mindset.
• Familiarity with workplace security protocols and vendor coordination.