Apartment Assistant Manager - North Houston

Job Description

Job Description

We are seeking a detail-oriented, reliable, and customer-focused Assistant Manager to support daily operations of our property. The Assistant Property Manager will work closely with the Property Manager to ensure efficient management of the community, excellent resident relations, and smooth execution of administrative and operational tasks.

Key Responsibilities :

Assist the Property Manager with day-to-day property operations, including leasing, rent collection, and resident relations.

Provide excellent customer service by addressing resident inquiries, concerns, and maintenance requests promptly.

Support the leasing process : conduct tours, process applications, prepare lease agreements, and ensure compliance with company policies and Fair Housing laws.

Help oversee property maintenance, including scheduling vendors, coordinating work orders, and conducting property inspections.

Maintain accurate resident records, files, and reports.

Assist with financial tasks such as rent postings, delinquency follow-ups, and month-end reporting.

Monitor property appearance to ensure curb appeal and compliance with community standards.

Support marketing efforts by helping with resident events, promotions, and outreach activities.

Step in to act as Property Manager in their absence.

Qualifications :

Previous experience in property management, leasing, or related field preferred.

Strong customer service and communication skills.

Proficient in Microsoft Office and property management software (Yardi, AppFolio, or similar).

Knowledge of Fair Housing regulations is a plus.

Ability to multitask, stay organized, and work in a fast-paced environment.

Professional demeanor with problem-solving skills and attention to detail.

Benefits :

• Competitive salary and bonus opportunities
• Health, dental, and vision insurance options
• 401k
• Paid time off and holidays
• Professional development and growth opportunities

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