Lead - Sr Salesforce Administrator

Overview

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

CVS Health is looking for an experienced Lead - Sr Salesforce Administrator to design and configure platform solutions. As a Lead - Sr Salesforce Administrator, you will drive the efficiency and effectiveness of our growing Salesforce team to help them thrive while ensuring best practices. This role is a trusted advisor on all things Salesforce. They are a vital bridge between business and technology and will span our various product domains supporting Salesforce initiatives.

This role has been opened as a Remote position but could be hybrid depending on proximity to a regional office. Under 10% travel may be required.

Essential Duties and Responsibilities

• Serve as primary system administrator for the Salesforce.com environment with 3500+ users
• Work with partners and architects to identify solutions on the Salesforce platform in order to address business requirements ensuring a scalable solution
• Work with Salesforce team to help solution business challenges with declarative configuration changes / declarative development
• Help act as gatekeeper for what should be solutioned with declarative configurations vs. programmatic code changes in line with Salesforce's guiding principals.
• Able to partner with product counter-parts and non-technical business leaders to translate their needs into a solution
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new business requests.
• Improvement of the data quality in the Salesforce org with regards to the end-to-end processes in the entire company
• Evaluates internal processes and design solutions to improve operational efficiencies.
• Works with 3rd-party vendors to implement new systems and product features.
• Assist in training of new users, and grow the Salesforce.com skill set across the organization
• Ensure solutions are scalable and in-line with best practices
• Execute configuration changes.
• Perform new release evaluations & executes new functionality rollouts.
• Perform mass data imports using the API or import tools as requested.
• Manage and implement customization requests, including creating process builders, workflows, flows, alerts, automated email responses, etc.
• Work with developers to refactor existing code and translate to process builder / flows, declarative automation
• Maintain updated system documentation and related SFDC policies and procedures
• Ensure solutions align with SFDC best practices and are aligned with overall guiding principles
• This Lead - Sr Salesforce Admin will help lead direction of declarative solutions for all initiatives

Required Qualifications

Preferred Qualifications

Education

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is :

$83,430.00 - $222,480.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Benefits

For more information, focus on CVS Health's opportunities and the benefits offered to colleagues who work here.

We anticipate the application window for this opening will close on : 09 / 30 / 2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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