A company is looking for a Customer Communication Specialist - PART TIME.
Key Responsibilities :
- Serve as the first point of contact for insureds reporting a new property loss
- Take inbound / outbound calls to collect claim details, verify information, and initiate next steps
- Document conversations and progress accurately in the claims system while maintaining high service quality
Required Qualifications :
College degree or equivalent combination of education / experience requiredPrior call center or customer service experience required (property claims or insurance preferred)Availability to work evenings, weekends, or extended hours during high-volume or CAT events requiredReliable high-speed home broadband internet connection is required for remote workAbility to utilize technology devices, software, and applications, with previous experience in Microsoft Office Suites preferred#J-18808-Ljbffr