Newport Aquarium Foods Team Lead - Full Time

Description

MAJOR DUTIES AND RESPONSIBILITIES :

• Perform, adhere to, and implement all Herschend Enterprises' Core Values and Newport Aquarium Guest Experience Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient food and beverage operation.
• Maintain a positive attitude and appearance at all times.
• Responsible for overseeing Sharky's Cafe guest-facing processes, and leading 1 to 4 team members.
• Help Food and Beverage Management Team develop and monitor a highly motivated, positive, and productive team.
• Assist in evaluations and training of all Food and Beverage team members.
• Help implement new policies and procedures when needed.
• Maintaining accurate record keeping involving team members, including Newport Aquarium awards and recognitions.
• Handle comments, concerns and suggestions from fellow employees and guests regarding the guest experience.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events / promotions in order to properly notify and inform guests.
• Must be self-motivated to work independently, as well as, disciplined and reliable.
• Keep safety as a number one priority at all times while working at Newport Aquarium.
• Work with other team members / departments of Newport Aquarium to ensure effective communication is implemented at all times.
• Perform opening and closing duties as needed.
• Ability and willingness to cross train in other food and beverage areas.
• Responsible for maintaining Payment Card Industry (PCI) compliance.

On a daily basis ensure that :

QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

WHAT YOU'LL GET :

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at : https : / / www.newportaquarium.com / Careers / Benefits / GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Qualifications

Behaviors

Leader - Inspires teammates to follow them

Enthusiastic - Shows intense and eager enjoyment and interest

Motivations

Goal Completion - Inspired to perform well by the completion of tasks

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School (required)

Skills

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.