Data Management Specialist

The Data Management Specialist supports Supply Chain operations for products with Risk Evaluation and Mitigation Strategy (REMS) requirements. The role focuses on data matching and validation across systems, coordinating with facilities and suppliers to resolve data errors, executing tests for master data changes, and supporting Customer Operations with compliant order processing.

This person will review orders for program compliance, ensure shipments align with distribution models and applicable REMS controls, onboard and maintain customer accounts, and produce / interpret operational reports.

Main Responsibilities-

• Data Validation and Matching : Validate and reconcile data across multiple systems; perform manual matching to ensure accuracy and completeness.
• Issue Resolution : Engage with facilities, suppliers, and internal teams to investigate discrepancies, correct data, and document resolutions.
• Master Data Testing : Execute test cases for master data improvements; log defects, retest fixes, and support cutover / validation activities.
• Order Compliance Review : Review customer orders for compliance with internal programs and verify shipments align with distribution models and REMS where applicable.
• Account Onboarding and Maintenance : Set up new accounts, perform monthly outreach, capture required updates, and provide timely support via phone and email.
• Order Management Support : Process sales orders, emergency orders, service requests, and advance exchange programs in line with SOPs, WIs, and GxP expectations.
• Reporting and Insights : Build and update recurring reports; use Excel / SAP data to highlight exceptions, trends, and actions.
• Documentation and Controls : Maintain accurate records, approvals, and audit trails; follow SOPs and work instructions.
• Continuous Improvement (Execution-Focused) : Identify quick wins to reduce errors and cycle time; escalate systemic issues with clear evidence and recommendations.

Qualifications

Education :