Director of Organizational & Talent Development (Memphis)

Summary :

Responsible for accelerating leadership and talent development across the organization and provides tools and frameworks needed to be successful in a purposeful, inclusive and service-driven culture. Manages and supports the assessment of organizational needs and the design, implementation, and evaluation of programs that facilitate the professional development and continuous practical learning solutions of emerging leaders, leaders and executives. Identifies, plans, administers and evaluates training and development initiatives that are driven by the strategic performance needs of the organization and in accordance with IACET standards, requirements and regulations. Responsible for managing the new Associate orientation and onboarding process and additional projects, committees and special events geared towards workforce retention and development. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education / Training & Experience :

Required :

Bachelors Degree in Management, Education, Organizational Development or related field.

Must have at least five (5) years of management experience in corporate leadership development, performance management, and / or development consulting.

Preferred :

Masters Degree in Management, Education, Organizational Development, Instructional Design or related field.

Knowledge / Skills / Abilities :

• Excellent leadership skills with a philosophy of creating a high-trust culture that empowers associates as individual contributors and fosters a strong team environment.
• Experience teaching, and / or leading group discussions of diverse individuals in respectful, equitable, and inclusive ways. Strong knowledge and skills related to leadership development competence.
• Strong working knowledge with various assessment tools for leadership development programs (i.e. 360 degree feedback, etc.) and managing third party providers (e.g. executive coaches, L&D vendors, etc.).
• Knowledge of principles and practices for training and development, including the ADDIE model for curriculum development.
• Must be proactive and have the ability to foster innovative approaches in a complex system, and measure and evaluate the effectiveness of programs and initiatives. Excellent project management skills.
• Strong critical thinking skills, using logic and reasoning to identify alternative solutions to problems.
• Strong communication (written and verbal), organizational, analytical and problem-solving skills.
• Negotiation and persuasion skills with the ability to build win-win solutions.
• Ability to work without close supervision or professional guidance and to exercise independent judgement.
• Ability to understand and prepare complex written materials, such as business plans, and ability to communicate verbally with all levels of Associates, management, and physicians.
• Proficient in systems software applications, preferably Excel, Word, Microsoft Office, etc.
• Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.
• Skill in negotiating with and between individuals and groups of people, including Associates, management, and physicians.
• Ability to plan and schedule tasks and projects and to maintain control of own workflow.
• Skill in developing and implementing short term and long-range plans.

Key Job Responsibilities :

Supervision Provided by this Position :