Customer Care Representative

Customer Care Representative

We are currently accepting applications for Customer Care Representative openings at Southeast Toyota Finance, a subsidiary of JM Family Enterprises. This is a phone-based customer service position focused on delivering exceptional support to our valued customers.

Responsibilities :

• Clearly and accurately assist customers by taking inbound calls via a dialer system
• Research, resolve, and document customer issues
• Prepare professional and accurate written correspondence as needed
• Accurately and efficiently compute payoffs, extension fees, rewrites, quotes, and more

Qualifications :

We offer our full-time associates :

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.