Quality Assurance (QA) Analyst

Job Description

Job Description

Key Stakeholder Relationships :

Product owner, Technical Leader, Solution Architect, Business SME, Business Analyst

Role Purpose : Client's Salesforce system is a cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage customer data, sales operations, and marketing campaigns and is a critical application for company's digital transformation to enable annual recurring revenue.

A Salesforce Quality Assurance (QA) Analyst plays a critical role in ensuring the quality and reliability of Salesforce solutions and applications. Here's a list of skills and qualifications typically required for a Salesforce QA Analyst job position :

Key Responsibilities :

• Leads development of test strategies, leading end to end test planning including, data, environments, end to end use case definitions, overseeing test execution, facilitating stakeholder review of test outcomes and go-no-go decisions.
• Assists in training teams on automation, documentation, and root cause analysis.
• Experience with defect life cycle and triage.
• Ability to collect report on and analyze defect metrics, determine trends, and recommend options to improve.
• Monitor quality release by release.
• Locate key testing process improvement opportunities.
• Interacting with business teams on initiatives and how they should be approached from a testing standpoint.
• Provide test metrics and facilitates discussions with project teams and stakeholders to drive go-no-go decisions.
• Develop test cases, scenarios, and scripts based on user stories, business requirements, and technical specifications.
• Assist teams with test design and automation for all types of testing, including system, regression, functional, end-to-end, data integrity, and performance.
• Automate test cases and scenarios.
• Provide workshops, training, and standards for business teams around user acceptance testing practices.
• Governance to ensure adequate test coverage and best practices.
• Configure and manage test environments and data related to strategies.
• Exhibit a holistic approach to testing strategies.
• Strong business awareness and priorities.
• Analyze and offer architectural improvements to determine testability.
• Build end point simulations as necessary.
• Enterprise test tool management and administration.

Skills, Knowledge, Experience and Education

Temperament

IPC - Information Processing Capability (Factors of Complexity)

Accepts Role Requirements

About Us

Fujitsu at a Glance

Fujitsu is a leading information and communication technology (ICT) company, headquartered in Japan, offering a full range of technology products, solutions, and services. Approximately 132,000 Fujitsu people support customers in more than 100 countries. We use our experience and the power of ICT to shape the future of society with our customers.

We are a corporate culture that places great value on the pursuit of new possibilities previously unimagined and brings them to fruition. This has been the foundation of Fujitsu's success since its inception. In an increasingly competitive world, in which the pace of change continues to accelerate, Fujitsu must strive for continuous innovation. Each and every employee will rise to the challenge of creating new value amid changes in the management environment, technology, society and the marketplace. With a spirit of challenge, we are committed to the continuous creation of new value. Fujitsu wants innovators like you!

At Fujitsu, one of our corporate principles is "We respect human rights". This principle underpins all our corporate and individual activities and guides the actions of every Fujitsu Group member. We embrace diversity and equal opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. By empowering people, we can unleash our collective strengths to create a better experience for our employees, our customers, and our partners.

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