Assistant Clinic Administrator

Suncoast Community Health Centers Inc.Tampa, FL, US

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Job Description

POSITION TITLE : ASSISTANT CLINIC ADMINISTRATOR

FLSA : NON-EXEMPT

Duties / Responsibilities :

Assist the Clinic Administrator in the day-to-day management of clinic operations, ensuring smooth workflow, employee schedules, monitor performance and timely service delivery.
Provide orientation and training on departmental functions and procedures to new employee and re train when necessary.
Answer incoming calls and offer general information to callers regarding Social Services, Patient Affairs, and Medical Records.
Collaborate with healthcare providers, nurses, and administrative staff to ensure optimal staffing levels, effective communication, and a high standard of patient care.
Oversee patient scheduling, intake, and flow processes to enhance the patient experience, addressing any issues or concerns as they arise.
Ensure the clinic adheres to all healthcare regulations and standards, including safety protocols, confidentiality laws, and accreditation requirements.
Contribute to the development and implementation of quality improvement initiatives aimed at enhancing patient outcomes and clinic performance.
Support the integration and use of electronic medical records (EMR) and other healthcare technologies to improve clinic efficiency.
Review and verify daily cashier reports and reconcile cash balances.
Gather monthly logs and reports to maintain accurate statistical records.
Serve as a liaison between department staff and management, ensuring consistent communication.
Serve as liaison between department staff and management, ensuring consistent communication.
Assist the Clinic Administrator with special projects as needed.
Continuously monitor and audit patient account information for accurate billing.
Handle various administrative tasks such as report generation, document management, and communication with external vendors or regulatory bodies.
Perform additional tasks as needed to support the centers.

Required Skills / Abilities :

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem-solving skills.

Strong supervisory and leadership skills.

Must be able to effectively manage workflow and maintain high-quality standards in environments where staffing levels may be below ideal, demonstrating the ability to prioritize tasks and collaborate with the team under pressure.

Ability to understand and / or interpret complicated program instructions and Florida laws.

Ability to use office equipment, including computers, copy machines, fax machines, telephones, calculators, and more.

Ability to prioritize tasks and to delegate them when appropriate.

Ability to function well in a high-paced and at times stressful environment.

Proficient with Microsoft Office Suite or related software.

Education and Experience :

High school diploma or equivalent required.

Prior supervisory experience is preferred.

Familiarity with Medicare, Medicaid, Workers' Compensation, and other health insurance programs.

Two years of experience in customer service preferred.

Two years of experience working in a hospital or clinic office environment preferred.

At least one year of experience as a patient coordinator.

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 45 pounds at times.

Must be able to travel to various center locations as required.

Job Posted by ApplicantPro

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Clinic Administrator • Tampa, FL, US