Facilities Associate

Job Description

Job Description

Company Description

Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Job Description

Pay : $22.00 / hr

Williams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9 : 00 am to 6 : 00 pm

The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed.

Job duties

• denotes an “essential function”)
• Provide expertise to co-workers through indirect supervision and / or guidance as required
• Assign tasks to team members and monitor through completion
• Prioritize and monitor workflow

Set up and break down office meetings and events

Perform office and workstation moves

Assist in process improvement ideas

Monitor office supply inventory levels and weekly inventories

Monitor office event schedule and room set ups

Maintain effective relationships with vendors

Fill in at Facilities and Hospitality, as necessary

Troubleshoot basic equipment problems, placing service calls when needed

Handle sensitive and / or confidential documents and information

Utilize appropriate logs for all work

Use equipment and supplies in a cost efficient manner

Qualifications

High School diploma or equivalent

Minimum of 2 years’ experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitality

knowledge of facilities, hospitality and / or reception, with the ability to recommend options to clients

Intermediate knowledge of power tools, hand tools and / or machinery

Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures ) as needed

Knowledge of audio / visual equipment helpful

Ability to manage relationships with external vendors

Must be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF files

Proficient computer skills

Knowledge of web-based job submission tools (e.g., Engage) preferred

Ability to effectively troubleshoot issues that arise

Maintain professional demeanor and appearance at all times

Demonstrate social awareness and the ability to exhibit professionalism

Ability to handle sensitive and / or confidential documents and information

Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level

Ability to check the work of other team members to insure quality of services being provided

Ability to make independent decisions that conform to business needs and policy

Ability to work in a fast-paced team environment

Attention to detail with emphasis on accuracy and quality

Ability to prioritize work to balance multiple projects and deadlines

Ability to meet deadlines and complete projects timely in an environment with changing priorities

Excellent verbal and written communication skills

Exceptional customer service skills

Must be able to communicate and interact effectively with multi-functional and diverse backgrounds

Ability to lift up to 40 lbs. on a regular basis

Ability to research and seek information when needed

Proven ability to identify process improvements

Ability to work overtime as needed

Additional Information

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability / veterans