Sales Consultant

Sales Consultant

The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.

Responsibilities include :

• Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
• Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints.
• Assist customers throughout the retail financing process.
• Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
• Assist with receiving, moving, and displaying power equipment products.
• Follow the Indoor Merchandising Guide to ensure that all products are set and maintained.
• Conduct power equipment demonstrations.
• Assist customers in locating items within the store.
• Actively listen to customer concerns and provide appropriate resolutions.
• Collect customer contact information for follow-up situations.
• Establish and maintain healthy, long-term relationships with customers.
• Provide expert advice and product knowledge.
• Demonstrate the features and benefits of the products.
• Utilize upselling and cross-selling techniques.
• Promote exclusive offers and store loyalty program.
• Process special orders and resolve return issues.
• Collaborate with team members to achieve sales targets.
• Participate in training sessions.
• Contribute to visual merchandising efforts.
• Ability to work outdoors in various weather conditions.
• Participate in cross-training for flexibility.
• Actively participate in learning initiatives.
• Provide friendly, proactive, and professional internal and external support.
• Perform other duties as assigned.

Essential Qualities for Success :

Physical Requirements :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.