Assistant Manager
$15 / hr Free meal on shift, Bonus twice a year (after 1 year of employment and completing certification), Growth Opportunities
As the team at Zaxby's expands, we're saving a seat for you!
To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxby's is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Benefits
- Free Meal on Shift
- Team Member Recognition Program
- Growth Opportunities
- Eligible for bonuses twice a year (after 1 year of employment and completing certification)
Duties and Responsibilities
Complete all training requirements including :Zaxby's Assistant Manager Development Plan
Food Safety Certification and Manager CertificationAny additional training required by Zax LLCEnhance guest experiences by ensuring that team members satisfy and exceed guest expectationsEnsure team members receive proper training including ongoing coaching and developmentCreate an effective work schedule following company standards and local lawsPlan and delegate shift assignments including communicating expectations and adjusting as neededSupervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goalsEnsure service, product quality, and cleanliness standards are consistently upheldCommunicate performance concerns to your General ManagerAssist with performance reviews and mentor and develop team membersCreate and maintain a positive culture and healthy team morale through recognition and leading by exampleHandle and report guest and team member complaints / concerns / injuries timely and in a friendly and respectful mannerEnsure processes, policies, and procedures are properly followed throughout daily operationsMaintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and proceduresMaintain compliance with federal, state, and local laws and guidelinesUtilize management tools and keep neat, accurate, and current recordsOther responsibilitiesMaintain an attitude of flexibility that allows performance above and beyond the parameters of this position descriptionEnsure the team works safely and follows all safety guidelines and proceduresImmediately report all human resources and risk management concerns to your General Manager and District ManagerEscalate other concerns to your supervisor when appropriateAll other duties necessary to ensure restaurant operations function properly