Strategic Solutions Engineer
VirtualVocationsRochester, New York, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Strategic Solutions Engineer, East.
Key Responsibilities
Act as a consultative partner to customers to map business objectives to AI-driven solutions
Lead technical discovery sessions to understand customer systems and design tailored solutions
Own the technical design and delivery of proof-of-value engagements and build business case models
Required Qualifications
7+ years of experience in customer-facing roles, with 1-3 years in pre-sales or solutions engineering
Deep knowledge of contact center solutions and telephony architecture
Strong understanding of AI / ML technologies, particularly large and small language models
Experience with real-time systems and CRM tools
Consultative mindset with a track record of leading strategic conversations and influencing stakeholders
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Solution Engineer • Rochester, New York, United States
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