Experienced Dispatcher

Experienced Dispatcher

At United Air Temp, we pride ourselves on delivering top-notch HVAC services to our valued customers. With years of experience in the industry, we provide reliable, efficient, and high-quality service. As we continue to grow, we seek a skilled and experienced Dispatcher to join our dynamic team.

We seek an organized and detail-oriented Dispatcher to manage and coordinate our HVAC, Plumbing, and Electrical technicians' team. The ideal candidate will have excellent communication skills, a strong understanding of HVAC, Plumbing, and Electrical services, and the ability to handle high-pressure situations easily.

Experienced Dispatcher Key Responsibilities :

• Efficiently schedule and dispatch HVAC technicians to service calls, installations, and maintenance jobs.
• Coordinate and prioritize service requests to ensure timely and effective service delivery.
• Communicate with customers to confirm appointments, provide updates, and address service-related inquiries.
• Monitor technicians' progress throughout the day, adjusting schedules as necessary.
• Maintain accurate records of service calls, technician assignments, and customer interactions.
• Ensure that all dispatching activities comply with company policies and procedures.
• Collaborate with the service team to optimize workflow and improve efficiency.
• Handle emergency calls and dispatch technicians promptly to urgent service needs.
• Utilize dispatching software and other tools to manage schedules and track technician availability.

Experienced Dispatcher Qualifications :

Experienced Dispatcher Preferred Qualifications :

What We Offer :

Join United Air Temp and become a vital part of a team that values expertise, dedication, and customer satisfaction. We look forward to receiving your application!

United Air Temp is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

United Air Temp - Headquarters UAT

6900 Hill Park Dr, Lorton, VA, 22079