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Operations Installation Coordinator
Operations Installation CoordinatorWithBureau • Dallas, TX, US
Operations Installation Coordinator

Operations Installation Coordinator

WithBureau • Dallas, TX, US
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Job Description

Job Description

Salary : $60,000 / Annual

About Bureau

Bureau is a furniture and design company specializing in workspace fit-outs and made-to-order furnishings. We believe modern workspaces should evolve with people, not constrain them with catalogue clichs. Using data and design, we create spaces that flex with the ever-changing needs of teams building environments that make meaningful work possible.

This is a hybrid role that blendscustomer-facing operational supportwithhands-on field installation work.Youll play a critical role ensuring Bureaus products are delivered, installed, and serviced smoothly, working closely with our Operations Lead USA and our trusted third-party install partners nationwide.

This is not a desk-only job. Youll split your time between planning and coordination, and rolling up your sleeves on-site to troubleshoot, install, and make sure every customer interaction ends with a wow.

Key Responsibilities

Field & Customer Support

  • Lead and assist with booth builds, workspace fit-outs, and service calls on customer sites
  • Troubleshoot installation issues in real time, ensuring customer satisfaction
  • Operate vehicles (including box trucks) as needed to support deliveries and installations
  • Serve as a professional, customer-facing representative of Bureau during every interaction

Operations & Logistics

  • Schedule and coordinate installations across customers, install partners, carriers, and warehouse teams
  • Manage the installation calendar, proactively resolving conflicts or delays
  • Partner with sales to confirm delivery estimates and communicate lead times
  • Support warehouse operations and vendor coordination to ensure readiness for upcoming projects

    • What Were Looking For

    Must-Have Skills & Qualities

  • Ability to lift, move, and assist with installations of booths, office furniture, and related products
  • Willingness and comfort with frequent travel and hands-on site work
  • Strong problem-solving skills and calm under pressure during customer interactions
  • Comfort working with tools and learning technical installation methods
  • Proactive, self-starter mindset with the ability to switch between structured scheduling and dynamic fieldwork
  • Valid drivers license and ability to operate larger vehicles (training provided)

    • Nice-to-Have

  • Prior experience in field service, operations, logistics, or customer support
  • Strong organizational and communication skills
  • Experience working in a customer-facing environment where service quality mattered
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    Installation Coordinator • Dallas, TX, US

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