Director of International Enrollment Management & Global Mobility
Millersville University
Department : International Programs and Services
Nature of Position : Permanent, Full-time
Job Summary / Basic Function
About the position :
As a part of The Warfel Center of International Programs and Services, the Director for International Enrollment Management & Global Mobility leads the International Admissions and Immigration Services units. The position manages international recruitment strategies, commission-based agency partnerships, and immigration compliance. The position reports to the Assistant Vice President for International Programs and Global Engagement.
Join Our Team at Millersville University!
Position Salary : $70,436.00 annually
Plus a generous benefits package designed to support your well-being and future :
- Comprehensive Health Coverage – Medical, dental, and vision insurance
- Group Life Insurance
- Retirement Plans – Choose from two excellent options
- Tuition Waiver – Invest in your education or your family’s
- Paid Time Off – Vacation, sick leave, and holidays to recharge
- Full Benefits Summary (PDF)
Why Millersville?
Nestled in beautiful Lancaster County, Pennsylvania , Millersville University is a proud member of Pennsylvania’s State System of Higher Education. We’re known for :
Strong student-faculty connections70+ undergraduate and 24 graduate programsA stunning campus and vibrant communityOutstanding job placement for graduatesWith over 66,000 alumni across the globe, our impact is far-reaching—and growing.
Our Mission & Values :
At Millersville, we live by our EPPIIC values of Exploration, Public Mission, Professionalism, Inclusion, Integrity, and Compassion.
We are deeply committed to Inclusive Excellence —creating a welcoming, supportive environment where everyone can thrive. We believe diversity is a strength, and we actively seek individuals who bring unique perspectives and experiences to our community.
Equal Opportunity for All :
Millersville University is an equal opportunity employer . We welcome applicants from all backgrounds and are committed to providing a workplace free from discrimination. Individuals from traditionally underrepresented groups are strongly encouraged to apply .
Duties and Responsibilities :
International Enrollment Management :
Supervise and oversee day-to-day operational management of the international enrollment management unit of the Office of International Programs and Services which covers recruitment, admissions, and enrollment of all inbound international students.Develop and implement enrollment strategies and practices to identify, attract, recruit, and enroll international students.Lead the implementation of international recruitment strategies for international degree and non-degree-seeking international students, including English Language Institute students, dual-degree, short-term programs, online, foreign, government-sponsored, and exchange students.Provide research-based information to target international student markets for recruitment travel, including specific key strategies for unique markets.Assist with the overall planning of yearly recruitment travel.Lead international student enrollment management, acting as team lead for international admissions staff to meet enrollment goals.Collaborate with academic units to establish admissions goals and targets and to keep abreast of changes in programs to enhance recruitment initiatives.Support counseling of students and families through the admissions process. Evaluate the qualifications of prospective students and make admissions decisions, including providing unofficial transcript evaluation.Review international student applications for admission, conduct interviews of prospective students, present information sessions to prospective students and families.Lead development and monitoring of the international admission office budget.Research and stay up to date on new industry admissions and recruitment standards, best practices, and emerging technology; keep informed of trends as well as significant problems.Develop, coordinate, & execute in-person and virtual recruitment or yield events with prospective international students and other relevant external constituents, including parents, partners, and alumni.Support issuance of initial Certificate of Eligibility for incoming international students.Support International Student Orientation and pre-arrival sessions – Voyage to the ‘Ville.Immigration Compliance :
Administer and manage development and day to day operation of Millersville University’s F and J visa programs. Serve as the authorized U.S. Department of Homeland Security Principal Designated School Official (PDSO) for F visa program and Responsible Officer (RO) for J visa program. Serve as primary administrator of international student and scholar database. Monitor regulatory updates affecting F and J visa categories.Maintain the Institution’s Form I-17 to meet immigration regulations requirements to maintain MU’s certification and ability to continue enrolling international students in non-immigration categories.Lead immigration and cultural advising, including support for student CPT, OPT and AT-travel, extension of stay, and change of status issues.Manage admissions processing, course registration, immigration and program advising for all J VISA students.Assist in the development, implementation, and maintenance of the Risk Management and export control policies on international education policies and procedures .Strategic Partnership Development :
Maintain contracts and agreements with all international commission-based recruitment contracts. Serve as IPS representative on the International Recruitment Services ITQ for Pennsylvania’s State System of Higher Education.Facilitate and manage all agent agreements and partnerships, as well as oversee the vetting, training, and evaluation of agents and their recruitment activity.Maintain Education Abroad MOUs and contracts.Global Mobility Operations & Systems Management :
Identify operational issues and / or areas of improvement and implements solutions to improve processes and / or operational efficiency.Assist Enrollment Management Operations with International Enrollment systems as requested.Support forecasting enrollment for upcoming cycles.Communication, Marketing, and Outreach :
Support IPS staff in collaboration with UCM and academic programs on the development and editing of written and other digital media outputs that promote Millersville University as a premiere study destination.Support IPS staff in creating, revising, and managing communication plans and calendar for students, parents, agents, and external constituencies using Slate.Coordinate, facilitate, and promote international admissions on all International Programs and Services’ social media platforms to ensure a strong social media presence.Administration :
Assist in the day-to-day management of office operations including recruitment, hiring, orientation, training and supervision of student employees, interns, and graduate assistants, as needed.Responsible for tracking and analyzing key performance metrics related to responsible area of work.Assist with seeking and writing grant, foundation, and donor proposals.Assist with the development and implementation of Office of International Programs and Services special events, including Homecoming, International Education Week, and others.Assist with budgeting, goal setting, office planning, and special projects.Represent Office of International Programs and Services at campus, community, and national meetings as requested.All other duties as assigned.Required Qualifications
Master’s degree.5+ years of professional work experience in international admissions, OR related higher education experience.3+ years of experience working with Slate, Banner, Axiom, OR other comparable products.Experience as a DSO and ARO.Excellent interpersonal communication, written communication, and customer service skills.Excellent organizational, analytical, problem-solving, and decision-making skills.Experience in helping to plan and administer programs and events.Ability to work independently and contribute and collaborate effectively as a member of a team.Ability to handle communications, information, and data with sensitivity and confidentiality.Ability to travel multiple times per year internationally for recruitment related activities.Ability to work / travel evenings and weekends as needed.Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.Commitment to inclusive practices and working with diverse student populations.Successful interview.Successful completion of three background checks.Preferred Qualifications
Doctoral degree in international education, higher education administration, public administration or related fieldHighly developed negotiation and conflict resolution skills.Immigration knowledge.Fluency in one or more foreign languages.Experience living and / or traveling abroad.Job Description
Essential Functions
Please Note : These duties are to be performed with or without an accommodation. We are committed to providing reasonable accommodations in accordance with Americans with Disabilities Act (ADA).
Ability to work on campus in an office setting.Most of the work is normally performed in a typical interior / office work environment, however there are potential risks inherent to international travel for this position.Work indoors in a temperature-controlled environment, dry conditions, minimal noise.No dust, odors, gases, fumes. Strong lighting levels.Most work is done at a desk, utilizing a computer and phone.Ability to sit for long lengths of time.Extensive verbal communication skills (provide information and assistance regularly).Extensive writing skills (prepare and organize complex documents).Understanding of written and verbal directions.Dexterity of hands and fingers to operate a computer keyboard and mouse.To apply, please visit : https : / / jobs.millersville.edu / postings / 14086
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