About Us : The Family Dental Boutique, PA is a small boutique dental practice located in the gateway area of St. Petersburg, FL. The office strives to create a welcoming and comfortable environment for patients. The practice offers a full scope of general and cosmetic dentistry with expertise ranging from porcelain veneers to crowns and bridges. Job Summary : We are seeking an experienced and highly organized Dental Office Manager to lead our practices daily operations. The ideal candidate will have strong leadership skills, a deep understanding of dental office management, and a commitment to providing excellent patient experiences. This role involves overseeing administrative staff, managing financial operations, optimizing workflow, and ensuring compliance with industry regulations. Key Responsibilities : Leadership & Team Management : Supervise and support front desk staff, dental assistants, and administrative team members. Recruit, train, and onboard new employees. Conduct performance reviews and implement staff development plans. Financial & Operational Management : Oversee patient billing, insurance claims, and accounts receivable. Monitor office budgets, expenses, and financial reports. Optimize scheduling to maximize efficiency and patient flow. Patient Relations & Customer Service : Ensure a welcoming and professional environment for patients. Handle patient concerns and resolve issues in a timely manner. Implement strategies to improve patient retention and satisfaction. Compliance & Office Organization : Ensure compliance with OSHA, HIPAA, and other regulatory requirements. Maintain accurate patient records and office documentation. Oversee supply management and vendor relations. Qualifications & Skills : Experience : 3+ years of experience in dental office management preferred. Education : Bachelors degree in business, healthcare administration, or related field preferred (or equivalent experience). Software Knowledge : Familiarity with dental practice management software Skills : Strong leadership, communication, and problem-solving skills. Financial Acumen : Experience with budgeting, billing, and insurance processing. Customer Service : Ability to handle patient concerns with professionalism and empathy. Benefits : health insurance 401K
Dental Office Manager • St Petersburg, FL, US