Emergency Response Specialist

Emergency Response Specialist

Cotton Holdings, Inc., is a diversified holding company with subsidiaries that provide property restoration and recovery, construction, roofing, logistical support, temporary workforce housing, and culinary services to public and private entities worldwide. Cotton combines this diverse suite of services with top talent, innovative technology, and a large inventory of company-owned assets, to offer clients a total solutions package in support of disaster events and large development projects, including complex work environments. The Emergency Recovery Specialist creates revenue opportunities by consulting with property owners that have suffered any type of property damage event. Emergency Recovery Specialists are on call 24 / 7 in order to rapidly respond to these events. Establishing trust and building rapport with property owners is paramount in the early hours following an event. Being active in the community and participating in emergency preparedness drills getting to know public first responders, and other restoration related activities is important to the success of the Emergency Recovery Specialist.

Key Responsibilities :

• Establish and maintain positive relationships in the local community
• Respond to leads provided by the Watch or local referral sources immediately - 24 / 7
• Listen to the property owners story in order to empathize and determine how you can help ease the property owners current burden
• Effectively communicate Cotton's suite of services to effected property owners
• Be familiar with the territory to improve response times
• Perform business development outreach when not responding to emergencies

Skills, Background and Knowledge :

About Cotton Commercial USA, INC.

Founded in 1996, Cotton Holdings Inc. is a leading infrastructure support services company with subsidiaries that conduct business under the Cotton USA, Cotton International, Cotton Roofing, Cotton Logistics, Cotton Culinary, OneLodge, OneTeam, Stellar Commercial Roofing, Full Circle Restoration, Target Solutions, and Advanced Catastrophe Technologies, Inc. brands. Headquartered in Katy, Texas with an International Logistics Center and regional offices throughout North America, Cotton provides property restoration and recovery, construction, roofing, consulting, workforce staffing, temporary housing and culinary services to public and private entities worldwide.