Credit Administrator (West Columbia)

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name Helena. We now have close to 600 locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

ABOUT THE JOB

The Credit Administrator assists the Credit Manager in handling credit requests, collecting on delinquent accounts and the overall management of the credit team.

WHAT YOUR DAY WILL LOOK LIKE

• Initiates the credit investigation process and periodically reviews customer accounts by running reports with credit bureaus, business reports and verifying trade and bank references.
• Reviews and tracks credit and Helena finance loan applications submitted by different locations and follows up with locations or customers on incomplete information.
• Processes various updates, transactions and adjustments within Oracle including customer account updates and customer account adjustments.
• Supports the credit team through customer account and credit file maintenance.
• Processes and distributes various internal reports such as account aging reports and communicates this information throughout the company as needed.
• Maintains credit files for all customers using company credit file documentation guidelines.
• Assists the Credit Manager and Assistant Credit Manager in periodic review and updating of credit files.
• Provides customer credit information or ratings upon request to various creditors, credit agencies or banks.
• Provides customer account support such as account reconciliation and balance and payoff information to location teams and customers as needed.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by your leader.
• Regular and reliable attendance is required.
• Follows all company policies and procedures.

EDUCATION & EXPERIENCE

SKILLS & QUALIFICATIONS

Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

BENEFITS AT HELENA

For more detailed information about our benefits, visit helenacareers.com / benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.