Product Manager, Senior

At Charta, we're pioneering a transformative approach to healthcare administration and patient care through the power of generative AI. Our mission is to revolutionize this critical yet often cumbersome aspect of healthcare, empowering doctors, nurses, and medical billers with tools that elevate their efficiency by leaps and bounds. Our innovative AI technology enables these professionals to operate at an astounding 10x to 100x more efficiently, while significantly reducing operational costs to just 2% of the standard expense.

In an industry where the focus should rightly be on delivering critically needed care to patients, Charta steps in to ensure that healthcare providers are unburdened from the complexities of non-clinical operations. Our customized, cutting-edge solutions are designed to handle the intricacies of the revenue cycle, freeing up healthcare professionals to concentrate on what they do best – caring for patients.

Our vision at Charta is to create a seamless, efficient, and cost-effective healthcare administration process that is invisible yet indispensable. By entrusting us with the operational challenges, healthcare providers can redirect their resources and attention towards patient-centric services, secure in the knowledge that their administrative needs are expertly managed. Join us in our journey to redefine healthcare billing, improve patient care, and be a part of a team that's making a tangible difference in the world of healthcare.

About the Opportunity

We’re looking for a Senior Product Manager to lead the development of scalable, revenue-generating product offerings tailored to our core customer verticals. This is a high-impact role at the intersection of customer insights, go-to-market, and platform development. You’ll work closely with software engineers, forward deployed software engineers, sales, and customers to gather insights across complex, bespoke customer needs into repeatable, self-serve solutions that drive our growth engine.

You will lead product strategy across customer verticals — building the infrastructure, standards, and self-serve tooling needed to scale our offering efficiently and predictably. This role will serve as the connective tissue between bespoke customer builds and core platform capabilities, identifying opportunities to productize common patterns and deliver leverage across teams.

This is a high-trust, high-impact role on a team that thrives on ownership. You’ll be translating trends across customer clusters to unlock roadmap efficiency and reduce delivery time for future customers.

What You'll Do

• Own the product roadmap for core business units
• Own the lifecycle of key product initiatives from inception to launch
• Gather feedback from strategic customers to inform product direction
• Define business models, pricing packages, & other commercial standards
• Help steer the growth of our product & engineering organization

What We're Looking For

What We Offer

At Charta, we believe great products begin with great people, and nowhere is that more true than in this role. You’ll be trusted with our most valuable relationships, and given the autonomy and tools to succeed.

If you’re excited about healthcare, software, and making complex systems work for people, we’d love to meet you.

Our Commitment to Diversity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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