Web Sales Specialist

Job Description

Job Description

Web Sales Specialist – Memphis

Part Boutique. Part Warehouse. 100% Bella Vita.

Are the words "Add to Cart" music to your ears? Do you believe in the magic of beautiful packaging, timely updates, and a shopping experience that feels just as lovely online as it does in-store?

Bella Vita is looking for a Web Sales Specialist to join our Memphis team, serving as the heartbeat between our boutique storefront and our warehouse. If your talents lie in wrapping orders with care, making customers feel seen (even through a screen), and keeping digital shelves as pristine as our in-store displays, you may be just who we're looking for.

What You'll Do :

This role is fulfillment-first-approximately 80% of your time will be spent picking, prepping, and packaging orders with precision and Southern charm. The rest? Supporting our online presence through product uploads, special web projects, and helping bring Bella Vita's signature aesthetic to life online.

Daily Duties Include :

Pull, prep, and ship customer orders with speed and style

Monitor Shopify and help our Fulfillment Specialist Coordinator manage up to 300+ open orders weekly

Prepare local pickup and delivery orders promptly

Communicate with grace-especially with special order customers

Maintain stock of packaging supplies and ensure every box is beautiful

Offer first-line customer support via chat and phone

Upsell, cross-sell, and recover abandoned carts with a gentle touch

Deliver white glove service for large orders and VIPs

Bring new ideas to the table-we love innovation!

Who You Are :

A polished communicator with an eye for detail

Organized and proactive-you thrive in fast-paced environments

Tech-savvy (especially with Shopify or similar platforms)

Enthusiastic about boutique retail and high-touch service

Passionate about beautiful things and how they're shared

This is a split-location position based in Memphis-spending time between our Germantown boutique and warehouse on Trinity Rd. You'll be the thread that ties it all together, ensuring our online customers feel just as cared for as those who walk through our front door.