Customer service representative with bilingual in Chinese

Job Description

Job Description

Job description :

IvyMax San Marino Corp. (www.ivymax.com) :

IvyMax San Marino Corp, is a leading education service provider that prepares students exceptionally well for admission to top-tier universities and beyond. Since 2004, IvyMax has been delivering industry-best results, has helped thousands of students ace tests, develop strong leadership intelligence, and get admitted to great schools.

Qualifications :

• Ability to multi-task
• Bi-lingual English & Mandarin
• Ability to handle high-volume work.
• Expert organizational and follow through skills.
• Excellent oral and written communication skills
• Keen attention to detail, Ability to meet demanding deadlines.
• Positive, energetic and able to take constructive feedback.

Responsibilities :

Communicate with students and parents.

Maintain student files

Front desk duties

Schedule counselor meeting

Hold classes as a class manager.

Work hours :

Tuesday-Friday : 12 : 00 PM-8 : 30 PM

Saturday : 10AM-6 : 30PM

Off : Monday and Sunday

Education Requirements :

Associate degree or equivalent experience

Job Type : Full-time

Pay : $20.00 - $25.00 per hour

Benefits :

401(k)

Dental and vision insurances

Health insurance

Paid time off