Customer Service Optician

Job Description

Job Description

Customer Service Optician needed

Got a passion for style or a gift for making things look better? Would you love to solve problems to help people live better lives? Our busy eyecare practice needs a new team member who will be dedicated to helping our patients leave our office looking and seeing their BEST! This full-time position at our Middleton office offering the stability of a career in healthcare with weekends OFF!

NO Experience required!

Prior medical office or eyecare experience can be a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!

What you’ll be doing :

You’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. Out of everyone who works at our practice, the Optician has the honor of satisfying patients the most! This is not just some sales job, your role is to be an educator and a style consultant. If you want a career where you help the people in your community have better lives, this is the job for you

Some of your duties will include :

• Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.
• Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.
• Educating first-timers on how to use and take care of their glasses.
• Troubleshooting prescription issues
• Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments
• Miscellaneous repairs
• Consistent cross-training in technician duties for optimum career growth (offered and expected)
• Educating patients on what their insurance covers
• Keeping the optical space looking clean, neat, and welcoming
• Doing inventory, ordering, sending, and receiving shipments

If these sound like you, please apply!

About Us

Brandon Eyes is a high-volume established eyecare practice in Middleton. We love to come to work every day because we love what we do, and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

We Offer (upon eligibility) :

In-house Vision Benefit

Healthcare allowance

401k

Uniform allowance and birthday bonus

PTO and paid holidays

We value your time, so we’ll be back in touch with you very quickly.

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